Fire-Customer Service Survey

Have you recently received service from the fire department? Let us know how we did. We appreciate your honest feedback.

Page 1 of 1

Please tell us for whom you are completing the survey.

Rate your call to 911 - Promptness/speed of response

Rate your call to 911 - Courteous/polite/considerate

Rate your call to 911 - Competency/professionalism

Rate your call to 911 - Instructions given by the call taker

Rate your responders - Promptness/speed of arrival

Rate your responders - Courteous/caring/concerned

Rate your responders - Competency/professionalism

Rate your responders - Respect of family/friends/bystanders

Rate your service - Protective measures taken for your property

Rate your service - Personalized approach to assist you

Rate your service - Explanation of the fire's cause (if applicable)

Rate your service - Assistance in finding shelter (if applicable)

Rate your service - Explanation of measures taken to extinguish the fire

Are there any questions we did not ask but are important to you?

Yes

Please provide any additional comments or suggestions.

Would you like the responsible department to contact you on this matter?

Yes

Please provide your contact information if you wish to be contacted by the Fire Department