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Customer Contact Center FAQ's
How many bulk pick ups are allowed per year?
Bulk household waste is limited to one 4 foot wide x 4 foot high x 10 foot long pile per residence per week and is limited to 12 collections per calendar year. Bulk yard waste is limited to one 4 foot wide x 4 foot high x 6 foot long pile per residence per week. Household piles should always be separate from yard waste piles. Learn more about bulk trash collection.
How many piles of limbs are accepted for bulk pick up?
Bulk yard waste is limited to one 4 foot wide x 4 foot high x 6 foot long pile per residence per week. Learn more about bulk trash collection.
How do I contact the Permits Department?
Development and Permits may be contacted at 757-382-6018 and press option 2 to speak to a representative. Development and Permits handles building permits as well as code violations and zoning issues.
Who do I contact regarding payments for taxes owed?
The Treasurer's Office is the official collector of the City's receivables. It is responsible for collection of personal property taxes, real estate taxes, stormwater fees and solid waste fees. They can be reached at 757-382-6281
How much Personal Property Tax do I owe?
You may find out your total amount due by calling the Treasurer’s Office at 757-382-6281.
What is the phone number for Chesapeake DMV Select?
What services does the DMV Select at City Hall offer?
For a complete list of DMV Select services visit the DMV Services page.
Where is the Chesapeake Landfill?
The City's solid waste is transported to the Southeastern Public Service Authority (SPSA) transfer station located at 901 Hollowell Lane, Chesapeake. The phone number for the transfer station is 757-961-3943. The regional landfill is located at 1 Bob Foeller Drive in Suffolk off Route 58. The phone number for this location is 757-961-3682. Please visit the SPSA website to view hours of operation.
How do I contact the water department?
You may reach Public Utilities at 757-382-6352 and press option 1 to speak to a representative.
How do I obtain a business license?
Contact the Commissioner of the Revenue's Office to obtain business licenses at 757-382-6738. Take a look at the Commissioner of Revenue's Guide to Opening and Operating a New Business for more information.
Who do I contact to report a vehicle that has been sold?
Vehicle purchases or sales should be reported to the Commissioner of Revenue's Office at 757-382-6455. Visit the Commissioner of Revenue's Vehicle Services to learn more.
What is the number for the Voter Registrar's Office?
You may reach the Voter Registrar's Office at 757-277-9797.
Who do I contact regarding a concealed carry permit?
Chesapeake Clerk of Court Handgun Permits
Need additional help? Call 757-382-2489 or Request Services Online.