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City Wins National Technology Award
News Release by Department of Public Communications
November 15, 2012
The Center for Digital Government announced this week that the City of Chesapeake has been ranked among the top ten cities in its population category for 2012. As described by the Center, the survey recognizes local governments demonstrating Information Technology best practices to better serve their constituents while bringing value quickly and consistently, demonstrating adaptive leadership, and building trust.
“In today’s economic climate, we turn to technology to help us operate more efficiently,” said Interim City Manager Amar Dwarkanath. “It’s critical that we make sure that our data is secure and that we are serving our citizens at the highest level possible given the resources we have.”
Chesapeake’s entry highlighted the following:
- The development of a “governance model” to evaluate projects for business value, cost effectiveness, and the ability to leverage the investment across the enterprise in a way that demonstrates openness, transparency and accountability.
- Efforts to “virtualize” computers, which lowers the amount of money needed to purchase and maintain personal computers and servers.
- Integration of the Customer Contact Center and asset management systems, which automates 16 processes historically done manually.
- Implementation of a more robust and user-friendly version of Pictometry, which is used to access Chesapeake’s imagery and data from the City’s Geographic Information Systems.
- Embracing the concept of “BYOD” or “Bring Your Own Device” and building the infrastructure to ensure that personal devices can be used safely and securely.
- Continuing efforts to safeguard the City’s data by protecting it against outside attacks and developing plans for recovery in cases of disaster.
“The value of Information Technology is our ability to understand business processes and recommend strategies that meet needs across the enterprise,” said Chief Information Officer Peter Wallace. “This understanding enables us to maximize the return on investment by ensuring that a single product or course of action can benefit multiple departments and agencies.”
Additional information about the City’s technology programs is available by contacting the Information Technology Department at 382-6391.
|Mark S. Cox, APR
Director of Public Communications
|Heath E. Covey
Public Information Coordinator