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1. How do I schedule a Bulk Trash Collection?

To request a Bulk Trash Collection, call the Chesapeake Customer Contact Center at 757-382-CITY (2489) by 5 p.m. the work day prior to your scheduled collection day or fill out the online Bulk Trash Pickup Request by 11:59 p.m. the day prior to your scheduled collection day.

2. What items are considered Bulk Household Items?

Appliances, boxes/bags of household dry goods, furniture, mattress/box-spring, patio furniture, small garage clean-out. Remove doors from refrigerators/freezers and tape all glass surfaces. Items that are not allowed include hazardous waste, carpet, wood and fencing, construction and demolition debris, manufacturing process debris and loose or dangerous refuse. Hazardous waste requires proper disposal at a Southeastern Public Service Authority (SPSA) Transfer Station.

3. What is considered Bulk Tree / Yard Debris?

Bushes, shrubbery, tree branches/limbs and large yard trimmings. Tree limbs, branches, sticks must not exceed 6 feet in length and 6 inches in diameter. Items that are not allowed include tree trunks/logs/stumps that exceed 6 feet in length and 6 inches in diameter and any limb debris trimmed/removed by a contractor. (Please note that lumber and fencing is considered household bulk waste not yard bulk waste.)

Note: Grass clippings and leaves can be bagged in clear plastic bags or paper compostable bags and placed at the curb on your scheduled collection day without a bulk reservation. Limit is 30 bags per week per residence (except in November and December when the limit is 50 bags). For more information, visit the waste disposal guidelines page.

4. When can I place bulk items at the curb for collection?

Bulk waste cannot be placed at the curb for collection any earlier than three work days prior to your regularly scheduled collection day.

5. Where do I place bulk items for collection?

Bulk waste should be placed as close as possible to the curb or roadside and 3 feet away from any obstructions such as mailboxes, telephone poles, garbage containers, etc. Do not place items underneath overhead wires or tree limbs. Do not block the passage of vehicles, pedestrians or drainage. Household items must be separated from yard waste piles as these items are disposed of at different locations.

6. What are the size limits for bulk collections?

Bulk household waste is limited to one 4-foot wide by 4-foot high by 10-foot long pile per residence per week and is limited to 12 collections per calendar year. Bulk yard waste is limited to one 4-foot wide by 4-foot high by 6-foot long pile per residence per week. Your household pile should always be separate from your yard waste pile.

7. How often can I schedule a bulk collection?

Bulk Household Items are limited to 12 times per year per residence. Bulk Yard/Tree Debris collections are not limited.

8. What do I do with small debris left behind after a bulk trash collection?

The resident is responsible for cleaning up any small debris (debris that can fit into a garbage bag or a clear yard waste bag) that is left behind following a bulk pickup.   

9. How do I handle items with glass?

For items that have glass (windows, doors, tables, stoves), all glass surfaces must be extensively taped to prevent shattering. The resident is responsible for cleaning up any broken glass debris that may result from the collection of those items.

10. What if I have excessive garbage from moving in/out of my home?

While we do not offer special collections for excessive garbage generated by moving, you can schedule a bulk trash collection and note the items you have at the curb. All rules and restriction still apply.

11. Can I schedule a bulk collection for tires?

Due to Virginia Department of Environmental Quality regulations, SPSA Transfer Stations cannot accept vehicle tires, and therefore tires are not eligible for bulk trash collection. Residents can dispose of automobile tires by bringing them to the SPSA Tire Processing Facility located at the Regional Landfill at 1 Bob Foeller Dive in Suffolk, Monday through Friday, 8 a.m. to 4 p.m.