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1. How do I pay the toll?

Dominion Boulevard tolls will be collected through "open road" tolling, meaning there will be no stopping at toll booths. Everything will be electronic. Motorists will have the option to pay via E-ZPass transponder or by mailed invoices. Sensors have been placed on an over-head structure to read transponders or license plate numbers. If you received an invoice, you may pay your bill by visiting the payment website or by calling the Dominion Boulevard Veterans Bridge Customer Care Center toll free at 1-855-813-9123.  

2. What if I don't have an E-ZPass?

If you do not have an E-ZPass and you go underneath the toll gantry, you will be charged via mailed invoice. A photo of your license plate will be recorded and you will be billed. Tolls via the mailed invoice method are more expensive than using E-ZPass due to administrative costs associated with invoicing. It is strongly suggested that frequent users get an E-ZPass transponder.  

3. Why is the toll more expensive if I do not have an E-ZPass?

Paying by mailed invoice instead of E-ZPass transponder requires additional administrative costs that are covered with the higher toll rate. The City does not make any additional money from mailed invoice payments. E-ZPass payments are better for both motorists and the City.

4. Do the cameras capture pictures of the drivers and/or passengers?

No, the toll cameras are narrowly focused on the front and rear bumper sections of the vehicle and used for license plate identification only. The image is purged once the transaction has been paid.

5. What if someone else was driving my vehicle?

If you are paying the toll via toll-by-plate, a bill will be sent to the registered owner of the vehicle as recorded by the Department of Motor Vehicles. (It is important to keep your information up to date with the Department of Motor Vehicles.) If someone else was driving the vehicle, you can dispute the charges within 14 days of the first invoice if they meet either of the following criteria:

• The vehicle's registered owner was not the driver at the time of travel and can provide the actual driver's name and mailing address to reassign toll liability.
• The vehicle or license plate(s) used to travel the Dominion Boulevard Veterans Bridge were stolen, and the vehicle's registered owner can provide a certified police report.

Visit the payment website to download the Affidavit.

Please note, all disputes must go through the payment website and cannot be handled at any of the walk-in locations.

6. If I follow closely behind another vehicle or travel on the shoulder, can the cameras still record my license information?

Yes, the electronic tolling equipment incorporates multi-angle camera images which capture all vehicles in all lanes, including shoulders, to determine their class, read E-ZPass transponders and capture license plate numbers.

7. I have a valid E-ZPass but it still took my picture. Will I be double-charged?

All Dominion Blvd Veterans Bridge transactions are captured through photographic images. If you have a valid E-ZPass account with available funds, the transponder in your vehicle and the license plate on your E-ZPass account at the time of passage, you will only be billed for your trip at the current E-ZPass rate and the image is discarded. If you feel that you received an invoice in error, please contact the Dominion Boulevard Veterans Bridge Customer Care Center toll-free at 1-855-813-9123 or you may visit Pay Dominion Tolls to dispute transaction(s).