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1. Why is there a 4 p.m. Law? When is the 4 p.m. Law in effect?
2. Why is there a 4 p.m. Law?
3. Why 4 p.m.?
4. What is the main cause of wildfires in Virginia?
5. How many wildfires burn in Virginia each year and how many acres are burned?
6. Can I have a campfire if I put rocks around it?
7. If I take all precautions with my fire after 4 p.m. and it does escape and start a fire, am I responsible for the suppression cost?
8. What is the penalty for violating the 4 p.m. law?
9. Can I use my charcoal or gas fire fired barbeque grill?
10. Are building contractors and road construction jobs exempt from the 4 p.m. law?

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1. If I am active-duty military personnel and in Chesapeake solely by reason of military orders but my legal residence is in another state other than Virginia, do I have pay the City License Fee?
2. Who do I notify and how do I inform the City of my exemption?

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1. What are the requirements and the benefits?
2. What are typical tasks to be performed?
3. How will my efforts be recognized?
4. What are the program procedures?

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1. How do I become an adoptive parent?
2. What are the basic requirements to become a foster/adoptive parent?
3. What is required for the home study?
4. Can I specify what age and sex of child I prefer? Can I choose if I want a sibling group? Can I state what disabilities I will accept?
5. Will I receive financial assistance for the child?

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1. What is Adult Foster Care?
2. What are the requirements for becoming a certified Adult Foster Care provider?
3. How do individuals get placed in an Adult Foster Care Home?
4. What kind of help is available for the Adult Foster Care provider?

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1. What is an Agricultural Division?
2. What is a Resubdivision?

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1. Who can adopt an animal?
2. What is your adoption fee and what does it cover?

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1. Where are you located?
2. Do you offer animals for adoption and what do I need to adopt?
3. What are the fees for adoption and what does that include?
4. How do I see the animals for adoption?
5. What determines if I can take my new pet home the same day when I adopt?
6. Does this facility offer veterinary services? Or can I surrender my pet for euthanasia there?
7. I have lost my pet? What do I do?
8. I found a stray animal. What do I do?
9. I have a problem with stray cats. Is there any way to get a cat trap from the shelter?
10. Can I buy my City license at the shelter?
11. Can I volunteer or foster for this facility?
12. How do I report animal cruelty or an injured animal?
13. How long does it take for an Animal Control Officer (ACO) to arrive for a stray?
14. Do Animal Control Officer’s respond for calls 24 hours a day in Chesapeake?
15. I have wildlife in my yard! Will an Animal Control Officer (ACO) respond and remove it?
16. I have wildlife in my attic or crawlspace under my house. Will an Animal Control Officer (ACO) respond and bring me a trap?
17. There is a snake in my house! Will an Animal Control Officer (ACO) come out and remove it?
18. I found a baby bird and put it in a box. Can an ACO come and get it?
19. My neighbor’s dog barks all the time and it is so annoying! Can an Animal Control Officer (ACO) respond and do something about this?
20. My neighbor keeps walking their dog and letting it defecate in my yard. Will an Animal Control Officer respond for this?
21. My neighbor loves it when my dog goes over to their house to visit, but then I received a letter for my dog being “At Large”? How is my dog at large if they are okay with him being there?
22. My 10 year old loves to walk our 150 pound Mastiff, but the neighbors called in a complaint? What is the problem if the dog is on a leash?
23. I received a notice from an ACO about a complaint of cats being fed at my location. They are not my cats, but I feel sorry for them and feed them. I can’t get in trouble for that, can I?
24. I just purchased my pet. What does Chesapeake require from pet owners?

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1. Does an irrigation system require a backflow preventer?
2. Are there any recurring test reports required for backflow preventers after full approval?

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1. Will proposed new drainage ditch on the south side of Murray Drive diminish the ability of drainage ditch on the south of the golf club to accept contaminants from the site?
2. If the drainage ditch to the south of the golf course is dry, will it continue to accept contaminants from the site?
3. How reliable is the model of fly ash locations created to form the conclusions in the report?
4. The drainage ditch on the south side of the golf course runs across my property, does that mean my property is contaminated?
5. Why hasn't the City looked at other neighborhoods to the south and west of the golf club and performed testing?
6. What is the status of the Greenhaven/Murray Drive drainage improvements?

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1. Why should I register my bicycle with the City of Chesapeake?
2. Do I have to have a bicycle license?
3. Who should I call if my bicycle is missing?
4. Where can I register my bicycle?
5. Where can you register your bicycle?

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1. What is the Board of Zoning Appeals?
2. Why do Boards of Zoning Appeals exist?
3. What are the specific powers of the Board of Zoning Appeals?
4. How do I apply for a variance or an appeal?

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1. What is the average length of a bridge opening?
2. Why does the bridge sometimes open during restricted rush hour periods?
3. Why do pleasure craft sometimes pass during restricted rush hour periods?
4. Can you tell citizens when the bridge will be open longer than usual?
5. Can't the City just change the hours for lifts?
6. Which bridges are owned and operated by the City of Chesapeake?
7. Who owns and operates the other movable bridges in the City?
8. Is there a time of year that the openings are heavier than others?
9. Do any of the bridges have weight restrictions?
10. How can boaters be aware of changes while traveling on the waterway?

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1. When are the Operating and Capital Improvement Budgets presented to City Council?
2. Do the budgets run on a calendar year or fiscal year?
3. What is the difference between Operating and Capital Budgets?
4. How can I view the Operating and Capital Improvement budgets?

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1. How do I schedule a Bulk Trash Collection?
2. What items are considered Bulk Household Items?
3. What is considered Bulk Tree / Yard Debris?
4. When can I place bulk items at the curb for collection?
5. Where do I place bulk items for collection?
6. What are the size limits for bulk collections?
7. How often can I schedule a bulk collection?
8. What do I do with small debris left behind after a bulk trash collection?
9. How do I handle items with glass?
10. What if I have excessive garbage from moving in/out of my home?
11. Can I schedule a bulk collection for tires?

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1. What is a cave-in?
2. What is the process?
3. How does the City prioritize the list of cave-ins to be repaired?
4. How much does it cost to repair a cave-in?
5. What is the City doing to prevent future cave-ins?
6. What should I do if I see a cave-in?

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1. What is a Historic District Certificate of Appropriateness?

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1. What are type of structures requiring a Certificate of Occupancy?
2. When can I obtain the Certificate of Occupancy?
3. How much does a Certificate of Occupancy cost?

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1. When is an HRSD Flow Acceptance Letter required?
2. When is a Certificate to Construct & Certificate to Operate required?
3. What is the Flow Acceptance Process?
4. When is an HRSD approval required?

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1. What is a Chesapeake Bay Preservation Area (CBPA) Review Committee Application?
2. What is a Chesapeake Bay Preservation Area (CBPA) Appeal Application?
3. What is a Chesapeake Bay Preservation Area (CBPA) Exception Application?

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1. Why do I have to pay a stormwater bill?
2. What is a BMP Credit?
3. What is an ERU?
4. How do I calculate my stormwater fee?
5. When was the last stormwater fee increase?
6. Who has to pay the stormwater fee?
7. How do I request stormwater services?
8. Who do I contact if I have questions about my current stormwater bill?
9. Who do I contact if I have questions about my current stormwater bill?

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1. How can I apply for Child Care and Early Childhood Development Services?
2. What are the eligibility requirements for Child Care Services?
3. Are Child Care Services available to those persons who have not ever received TANF?

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1. How do you recognize abuse and neglect?
2. What can you do?
3. Does CPS become involved in child custody or visitation disputes?
4. At what age can a child be left alone and for how long?

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1. Who is the Chesapeake Integrated Behavioral Healthcare Board of Directors?
2. How do you get appointed to the Chesapeake Integrated Behavioral Healthcare Board of Directors?
3. When is it best to apply to be on the Board of Directors?
4. Who can serve on the Chesapeake Integrated Behavioral Healthcare Board of Directors?
5. Are there any other requirements I should know about?

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1. What do I do if online incident reporting is not right for me?
2. What if this happened in another city can I file a report using this online police citizen reporting system?
3. What if this happened on a state highway (Interstate 64, 664, or 464)?

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1. What is the Chesapeake Citizens Police Academy (CCPA)?
2. When are classes held?
3. Where are the classes held?
4. Who teaches the classes?
5. What topics are covered?
6. How can I apply?
7. What is Graduation?
8. What happens after graduation?

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1. Who is the Council Member for my area?
2. How do I contact the Council Members?
3. What are the duties of the City Clerk?
4. How can I find out what the City Council will be discussing?
5. When and where are the City Council meetings?
6. How can I speak in front of the City Council? Do I need to fill out a form?
7. Where can I obtain a Resolution or Ordinance?
8. What is a Town Meeting?
9. When and where are Town Meetings Held?
10. How do I apply to a City Board, Commission or Authority?

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1. Although a City decal will not be issued, will I still be charged a fee?
2. Will I receive a bill in the mail for my City License Fee?
3. How much is the City License Fee?
4. When is the City License Fee due?
5. How do I pay my City License Fee?
6. What will happen if I do not pay my City License Fee on time?
7. What will happen if I do not pay my City License Fee in the current year?
8. If I have owned my vehicle for two years and never paid a City License Fee, will I be required to pay for those outstanding years even though there is no longer a City decal?
9. When should I notify the Commissioner of Revenue's office?
10. If I receive 100% tax credit under the Personal Property Tax Relief Act for my vehicle, which is valued at $1,000 or less and used for non-business purposes, will I receive a bill for my City License
11. If I purchase a new vehicle during the year, will I be able to transfer my paid City License Fee from my old vehicle to the new one?
12. If I move from Chesapeake to another state and/or city, will I receive a refund for my City License Fee?
13. If I am in the active-duty military and a non-resident of Virginia, do I have to pay the City License Fee?
14. What is Filing by Exception?
15. How does Filing by Exception differ from the Annual Vehicle Filing?
16. How will the City know when I purchase another vehicle?
17. How long after a change in location or other triggering event should I notify the Commissioner?

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1. What type of inspections should I request?
2. Who should I call to request an inspection?
3. How do I know if my inspection was approved?

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1. What is Cost Estimate - Bond Figure?
2. What are the methods for calculations?

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1. How do I get water and sewer service put in my name?
2. How can I get water turned on when I cannot be home?
3. Where can I pay my utility bill and what methods of payment do you accept?
4. Is there a way for me to access my account information anytime of day or night?
5. How is water use or consumption measured?
6. How much do I pay for water (effective 1/1/22)?
7. How much do I pay for sewer collection and treatment (effective 1/1/22)?
8. Why is there a minimum service charge and what is a minimum bill (effective 1/1/22)?
9. How much is an average bill (effective 1/1/22)?
10. What should I do if I think I have a leak somewhere in my house?

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1. How many bulk pick ups are allowed per year?
2. How many piles of limbs are accepted for bulk pick up?
3. How do I contact the Permits Department?
4. Who do I contact regarding payments for taxes owed?
5. How much Personal Property Tax do I owe?
6. What is the phone number for Chesapeake DMV Select?
7. What services does the DMV Select at City Hall offer?
8. Where is the Chesapeake Landfill?
9. How do I contact the water department?
10. How do I obtain a business license?
11. Who do I contact to report a vehicle that has been sold?
12. What is the number for the Voter Registrar's Office?
13. Who do I contact regarding a concealed carry permit?

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1. Will the bridge be tolled?
2. Will vehicles still be able to use the bridge during construction?

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1. What are development standards?
2. Why do we need setbacks for property?
3. What are my setbacks?
4. What are the options if there are deviations?

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1. Is the proposed use a permitted use, conditional use, or... not permitted at all?
2. What are the development standards for the Zoning Districts and from City Code?
3. Is a Preliminary Subdivision, Preliminary Site Plan or other administrative action for development required?
4. What areas should the developer address prior to (or concurrent with) submission of any application to the City?
5. When can the Development Plan be submitted?
6. When can the building plans be submitted?
7. When do I obtain my site permits?
8. When can the building permits for structures be obtained?
9. When can public utilities be activated?
10. How do I obtain the Certificate of Occupancy?

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1. What paperwork is needed to purchase an animal license?
2. Will I be fined for not purchasing a license?
3. Do puppies and kittens need a license?
4. Does my service animal need a license?
5. What is the deadline for purchasing a license?
6. How long is the license valid?
7. How much does a license cost?
8. If my licensed dog or cat passes away, do I need to notify the City of Chesapeake?
9. If my licensed dog or cat moves, do I need to notify the City of Chesapeake?
10. What is the definition of a kennel or cattery?
11. What are the qualifications for a kennel?
12. What is a Dangerous Animal License?
13. What are the responsibilities of my veterinarian?
14. Where can I purchase an animal license?

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1. Why did I receive this letter?
2. What should I do now?
3. How do I pay?
4. What if I'm still using the Dominion Boulevard Veterans Bridge?
5. How can I save money on future tolls?

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1. How do I get an E-ZPass?
2. Is there a fee for the E-ZPass transponder?
3. Is there a discount if I purchase more than one transponder, if I'm a student or if I'm a veteran?
4. I traveled the bridge with my E-ZPass but the toll isn't listed on my E-ZPass account. Why not?
5. I went through the toll with my E-ZPass but my account did not have sufficient funds. Will I be charged the full toll amount?
6. If I register multiple license plates on my E-ZPass account, do I have to have the transponder in my vehicle every time I drive through the toll facility?
7. How can I learn more about E-ZPass?

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1. How do I pay the toll?
2. What if I don't have an E-ZPass?
3. Why is the toll more expensive if I do not have an E-ZPass?
4. Do the cameras capture pictures of the drivers and/or passengers?
5. What if someone else was driving my vehicle?
6. If I follow closely behind another vehicle or travel on the shoulder, can the cameras still record my license information?
7. I have a valid E-ZPass but it still took my picture. Will I be double-charged?

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1. Why is the Dominion Boulevard Veterans Bridge tolled?
2. What is the toll rate?
3. Are cash tolls accepted?
4. Is there a commuter/local, veterans, student or any other discounted rate?
5. Where is the toll gantry located?
6. What is the speed limit through the toll gantry?
7. Why wasn't the toll gantry placed near the North Carolina state line?
8. Will I be tolled in both directions?
9. When will the tolls come off the Dominion Boulevard Veterans Bridge?
10. Is there a private partner that will receive a portion of the tolls?

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1. My vehicle is registered at my home of record in another state. How will I get my invoice?
2. Does the Dominion Boulevard Veterans Bridge offer a military discount rate?

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1. What will my bill look like?
2. How will I be billed for tolls for the Dominion Boulevard Veterans Bridge?
3. I received an invoice in the mail. How do I pay it?
4. I didn't receive my invoice or it was mailed to another address. Why?
5. What happens if I don't pay my invoice?
6. What should I do if I receive an invoice that is not for my vehicle?
7. Can I pay my South Norfolk Jordan Bridge or Elizabeth River Tunnels bills at the same time?

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1. What is the Easy Pay Program?
2. How does it work?
3. When will my account be debited?
4. After I submit my enrollment form, how long will it take before my account is debited?
5. Must my monthly payment be estimated by the City or may I select a monthly payment figure?
6. How much will it cost me to sign up for this service?
7. How will I know that my financial institution paid my bill?
8. What if my Easy Pay debit is declined by my bank due to non-sufficient funds, closed account, etc.?
9. What do I do if I change financial institutions or move from one location to another?
10. What if the amount of my bill changes?
11. Can I cancel Easy Pay at any time?
12. Since the City operates on a fiscal year of July to June, when is the best time to sign up for Easy Pay?

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1. How do I find my inspection results?

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1. I need to add something to my permit. Do I create another application?
2. I received an email saying I need to provide contractor information and cost of construction. How do I do this?
3. I submitted my permit an hour ago, why is it not ready yet?
4. I submitted my permit but I don’t see a way to pay for it.
5. I got an email saying my permit is ready, but how do I pay for it and then where is my permit?
6. I see my fees but I cannot add them to the cart.
7. Why does it say my permit request has been withdrawn?
8. I don’t see the permit when I search by address.
9. I don’t see the permit when I search by address.
10. I don’t see my permit when I log in or I don’t see all my permits.
11. Where do I find what revisions are required?
12. How do I upload documents when revisions are required?
13. I received an email saying that there is something attached. Where is it?

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1. How do I request a permit after I log in?
2. Why does my address not come up when creating an application?
3. I see a 'Notice' at the top of my application showing CBPA, Flood Zone, etc., and I think it is stopping me from entering my permit.
4. I am not a contractor. Why can’t I pull the permit?
5. My contractor or business license shows "Expired" and I cannot continue entering my permit.

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1. Why didn't the City of Chesapeake notify me that they sent the tax lien to my employer?
2. There are two names on the tax bill, why did you come after me? I was just the co-signer.
3. I thought the Treasurer's Office had to take me to court before it could garnish my wages?
4. When does the lien need to be paid?
5. What can I do to prevent my employer from deducting for this tax lien?
6. When will my employer deduct this amount?
7. How much will my employer deduct each pay period?
8. After the lien has been issued to my employer, can I make payment arrangements?
9. Why can't I make the payments to the Treasurer's Office?
10. I am an employer and the employee issued the tax lien is no longer employed by our company. What do I do?

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1. What are the water and sewer connection fees?
2. Are water and sewer available to a property?
3. Can a property connect to City water and sewer when the property does not have right-of-way frontage?
4. Do I have to connect to City water and sewer if they are available to my property?
5. How can I get City water and sewer?
6. Does the City have any plans to extend water and/or sewer to my neighborhood?
7. What is a backflow and a cross-connection? Why the concern about cross-connection and backflow prevention?
8. What is Virginia 811? What do the colored markings mean?

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1. What steps do I take when the elevator passes an annual inspection?
2. What steps do I take if the elevator does not pass inspection?
3. What will happen if my certificate of compliance is expired?
4. What should I do if the elevator needs more time for repair?
5. What should I do if the building is vacant?
6. Do I need an annual inspection for my residential elevator?
7. How do I apply to become a City of Chesapeake Certified Third-Party Elevator Inspector?

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1. Where and how can I file for a Zoning Appeal?
2. How do I apply for a variance or an appeal?
3. How much does it cost to file a BZA application?

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1. When is a final site plan required?
2. Where do I apply for final plan review?
3. What is the approval process?
4. What other regulatory agencies approval is required?
5. What are the final site plan requirements?
6. How long is the review process?
7. What are the minimum submittal requirements?
8. What happens after I receive plan approval?
9. How is a Commercial Building Permit obtained?

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1. How do I subdivide my property?
2. Where do I apply for final plan review?
3. What is the approval process?
4. What other regulatory agencies approval is required?
5. What are the subdivision plan requirements?
6. How long is the review process?
7. What are the minimum submittal requirements?
8. What happens after I receive plan approval?
9. When can the subdivision plat be submitted?

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1. How do I record a plat to subdivide my property?
2. Where do I apply for final plat review?
3. What is the approval process?
4. What are the minimum submittal requirements?
5. How do I get my Subdivision Plat recorded?

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1. How do I get an inspection?
2. How often do I have to be inspected?
3. Do I have to pay $50? Why?
4. When do the inspectors do inspections?
5. The inspector says I need a permit. How do I get a permit?
6. Can I request a code modification or appeal a violation of the SFPC?

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1. What is Mobile Integrated Healthcare?
2. Do you know someone in need of Durable Medical Equipment (DME)?
3. Do you have Durable Medical Equipment (DME) you wish to donate?

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1. How can I request a tour, demo, or presentation for my school, church, or organization.
2. Where can I get training on use of portable fire extinguishers?
3. I am a homeowner in Chesapeake, may I burn leaves and limbs on my property?
4. I’ve noticed that quite often a fire engine responds with an ambulance to medical calls, why do you do that?
5. I've noticed Chesapeake Firefighters shopping in grocery stores, does the city pay for their meals?
6. Can I have information on becoming a Chesapeake Firefighter?
7. I noticed a Chesapeake fire engine going down the street with the lights on and siren sounding, then they turned them off and kept on going down the road, was this driver’s training?
8. I would like to have a bon fire at my next school, church or other organization’s event. Do I need a permit?
9. If the Chesapeake Fire Department needed to respond to my house, what is the best way I can make sure they find me?
10. I noticed that on some small fire alarms, there were three fire engines, a Ladder truck, a Chief and an ambulance there, why so many?
11. Does the Chesapeake Fire Department solicit funds over the phone or door to door?

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1. How can I view the New Flood Maps/What FEMA flood zone is my property in?
2. How will I know if I am in the floodplain from the maps?
3. Where else can I go to see Flood Maps?
4. Who can assist with other questions?
5. My house has never flooded. Why is my property shown in a high-risk flood zone?
6. What is a Special Flood Hazard Area (SFHA)?
7. How are the maps updated?
8. What is the process when FEMA changes a FIRM?
9. When will the new maps become effective?
10. How will the new flood hazard maps affect me?
11. Can the City provide a letter indicating the floodplain status of my property?
12. What can a property owner do if they believe they are incorrectly determined to be in a flood zone?
13. Does elevating a structure on posts or pilings remove a building from the SFHA?
14. Who should get flood insurance?
15. How is flood insurance purchased? Who can answer insurance questions?
16. Is the purchase of flood insurance mandatory?

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1. How does a child become involved in the Foster Care System?
2. Which children are in most need of placement?
3. Can I bring my child to Chesapeake Social Services and place my child in foster care?
4. What are the basic requirements to be a foster parent?
5. What are the responsibilities of the foster parent?
6. What support is there for foster/resource parents?
7. What is required for the home study?
8. How do I become a Chesapeake Connections specialized foster parent?
9. Who pays for the child in the home?
10. Who do I contact for more information?

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1. When is a moving and hauling permit required?
2. What is required to obtain a moving and hauling permit?
3. How much does a moving and hauling permit cost?
4. When is moving and hauling permit inspection required?

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1. How will this information be used to help homeless children and adults?
2. What can I expect on the day of the count?
3. Who can I contact if I have additional questions or would like to volunteer?
4. Who is organizing the count?

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1. How to apply?
2. What if I forgot my username?
3. How do I reset my password?
4. How do I print a copy of my application in the upgraded system (SS7)?
5. Do I need to fill out an application?
6. What types of documents can I upload, and how do I upload them?
7. Is there a limit to the number of positions I can apply for at any given time?
8. How will I be notified if I am selected for an interview?
9. If I am not selected for an interview, will I be notified that the position has been filled?

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1. What can I do to help prevent drunk driving?
2. How can I be a responsible party host?
3. What does "drink in moderation" mean?
4. Is it true that alcohol-related crashes happen primarily during the winter holidays?
5. Who causes the greatest number of drinking and driving crashes?
6. How extensive is the problem of drinking and driving?
7. Is it true that most drinking and driving incidents are caused by repeat offenders?
8. Is it really the drinking that causes the fatal crash?
9. How about drugs and driving?
10. Why is the term "impaired driving" often used, rather than "drunk driving"?

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1. What is a Jury Questionnaire and why did I receive one?
2. Do I have to respond to the Questionnaire?
3. Is the information supplied on the questionnaire really confidential?
4. I received a Jury Questionnaire. Does this mean I have to report for jury duty?
5. I received a questionnaire last year and responded that I was either not qualified or I asked to be exempt from service. Why did I receive another questionnaire?
6. I received two questionnaires. What should I do?
7. The questionnaire was sent to a family member who is deceased. What should I do?
8. I am unable to complete the questionnaire because of ill health or other physical or mental limitation. What should I do?
9. The questionnaire is addressed to my son/daughter who is away at college. What should I do?
10. The party whose name is on the questionnaire doesn't live at this address. What should I do?
11. My questionnaire has been lost or damaged. How do I request a replacement?
12. I am in the military, on active duty. Do I have to serve jury duty?
13. I have already served jury duty. Can I be called to serve again?
14. Is DUI (driving under the influence) considered a felony?
15. How do I know if my civil rights have been restored?
16. Where do I send any additional questions or concerns?

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1. What is the address of the detention home and how do I write to a juvenile?
2. When is visitation and who can visit?
3. How can I find out if a juvenile is detained?
4. What can I bring my child while he or she is in detention?
5. Will my child be attending school while in detention?
6. Does the Juvenile Services Center offer religious services?
7. Can I bring my child to the detention home and admit him or her to teach them a lesson?

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1. Can a citizen request a narcotics search of property (house, car, boat, plane, etc...) they own?
2. Can I request a K-9 Demonstration?

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1. What is the use value assessment program; will this program save the property owner money?
2. What is the purpose of the use value assessment program?
3. What are the qualifications for a use value assessment?
4. Does property qualify for the special use value assessment when the land is used for livestock?
5. Can property continue to receive the special use value assessment when the owner sells his/her property?
6. Will roll back taxes be assessed on a property when a portion of the property is sold?
7. Can the parcel remain in the use value assessment program when the "use" of the property changes to a non-qualifying use?

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1. Who can apply for the appeal?
2. Who does make the final decision?
3. How do I file the application?
4. Can I re-appeal if I am not satisfied with the final decision?

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1. Where is the Chesapeake Veterans Memorial located?
2. Who designed the memorial?
3. How was the memorial funded?
4. How are donations being used?
5. Is my donation tax deductible?
6. How many brick pavers / plaques are there in the memorial?
7. What is the inscription on the memorial?
8. Who is eligible to have a plaque placed in the memorial?
9. Must a veteran be deceased before having a plaque placed in memorial?
10. Who can order a plaque?
11. How do I order a personalized plaque?
12. Can I pay with a credit card?
13. How long does it take to receive a plaque once the order has been placed?
14. What is the most common mistake made when ordering a plaque?
15. Can family members have their plaques placed next to each other?
16. Will I be called when my plaque is received?
17. How do I know where my plaque is located?
18. How do I get answers to other questions about the memorial?

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1. What if I don’t want my property treated or sprayed?
2. Are mosquitoes attracted to some people more than others?
3. What purposes do mosquitoes serve?
4. What diseases do mosquitoes carry?
5. Do mosquitoes carry AIDS?
6. Are the chemicals harmful to people or pets?
7. Will DEET hurt children?
8. What is the best personal repellent?
9. How can one type of insect be controlled without hurting other insects or wildlife?
10. What is the best way to control mosquitoes?
11. How effective is the spray?
12. Why can't mosquito control programs spray during the day?
13. How do districts decide where to spray?
14. How long does the mosquito spray last?
15. What does Mosquito Control do and why?
16. How safe are the pesticides being used?
17. When do you spray?
18. Is it true that only certain mosquitoes bite and/or transmit disease?
19. Can I as a homeowner make a difference in the mosquito population in my area?
20. Can I spray my yard myself?
21. Why is it so important that I inspect my yard when ditches and woodland surround me?
22. When are the Commission Meetings held?

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1. Where do I obtain a permit?
2. What should I bring upon notification of plan approval?
3. How much does the permit cost?
4. What other permits are required?

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1. What items are required to complete the building permit process?
2. How much does the permit cost?
3. What other permits are required?

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1. Do I need an Outdoor Special Event Permit?
2. When is a permit not required?
3. How do I obtain an Outdoor Special Event Permit?
4. What is the administrative fee for an Outdoor Special Event Permit?
5. When do I need to submit my Outdoor Special Event Application?
6. How long does it take to obtain an Outdoor Special Event Permit?
7. Where can I find a list of Special Events occurring in Chesapeake?
8. Does the City provide barricades for road closures?
9. What are the guidelines and procedures to serve alcohol at my event?

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1. Who determines the 10% penalty and interest?
2. When can the penalty and interest be waived?

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1. What is generally considered personal property for taxation purposes?
2. How is the amount of tax to be levied on personal property determined?
3. How is personal property assessed?
4. What does proration of personal property taxes mean?
5. What types of personal property are prorated?
6. If I move out of Chesapeake or sell my motor vehicle during the tax year, am I eligible for a refund of the personal property tax paid?
7. If my vehicle is damaged or becomes inoperable during the tax year, will the tax be adjusted?
8. When must I file a Return of Tangible Personal Property form?
9. Where may I file my Return of Tangible Personal Property form?
10. When is my personal property tax payment due?
11. When selling or disposing of a motor vehicle or trailer, do I need to notify anyone?
12. Do I have personal property tax obligations as an active duty member of the military maintaining a legal domicile in a state other than Virginia?
13. What are my tax obligations as an active duty member of the military maintaining Chesapeake as my legal residence?
14. How does the City of Chesapeake determine the tax exempt status of military service personnel?
15. Are disabled veterans eligible for relief on personal property tax?
16. Are persons who have specially equipped motor vehicles eligible for relief on personal property tax?
17. How can I obtain additional information about assessments and taxes?

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1. Why do we need this?
2. How does it work?
3. How many intersections will be monitored?
4. Do red light running cameras really reduce crashes at intersections?
5. Do cameras photograph every vehicle passing through an intersection?
6. What kind of violation will be issued and what would the penalty be?
7. How will I know which intersections have red light cameras?
8. How is the timing interval determined between the red, yellow and green traffic lights at an intersection?
9. Isn't the main purpose of red light cameras to make money?
10. Does the system enforce running right turns on red?
11. What happens if my vehicle is caught running a red light?
12. How do I review the violation and pay the penalty?
13. Does the City of Chesapeake have a local ordinance as required by Virginia State Code 15.2-968.1?
14. Why did the City of Chesapeake give drivers a 30-day red light running warning period at the location where a camera system is activated?
15. What happens if an officer issues a summons to the driver of a vehicle and the red light camera also captures the vehicle during the red light running violation?
16. What happens when the camera captures a Chesapeake city vehicle?
17. What happens when the camera captures a commercial motor vehicle or a vehicle that is owned by a company or state or local agency that has a fleet of vehicles?
18. What if I still have additional questions?
19. What is Virginia's "Right Turn on Red" Law?
20. What is the criteria for choosing intersections for photo enforcement?
21. What is the process for the violation enforcement?
22. What is the process for viewing the violation?
23. What is the Penalty?
24. How Can I Learn More?

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1. Where should I start to process a new commercial construction project?
2. When can I submit building plans?
3. What are the requirements for submitting new commercial building plans?
4. How long will it take to get my building plan approved?

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1. Where should I start to get a building permit for my new home?
2. What should I bring for my plan review approval?
3. How do I know if my plan is approved?
4. What should I do if my plan is disapproved?

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1. Where should the will be probated?
2. What does dying "testate" or "intestate" mean?
3. Who inherits the property of a person who dies intestate (person dying without a will)?
4. Is the appointment of an executor or administrator and the formal administration of an estate always required?
5. What are the time limitations regarding probate?
6. If the decedent died with a Will, what should I bring to the Clerk's Office?
7. If the decedent left no Will, what should I take to the Clerk's Office?
8. What are the basic duties of an executor or administrator?
9. Where can one go for more information or answers to specific questions?

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1. Who does enforce the existing Building Maintenance Code in the City of Chesapeake?
2. What is an Unsafe Building?
3. What should I do if I can't complete the code violation correction by the deadline?

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1. What items may be sold?
2. Can I sell items made by someone else?
3. I missed the deadline. Is there a waitlist for cancelation spots?
4. Are food sales allowed?
5. How are vendors selected?
6. What are the applicatoin submission guidelines?
7. Why do I have to sumit photos?
8. What are booth space dimensions and what is provided to vendors?
9. What are exhibit guidelines?

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1. What should I do if sewage backs up into my bath tub or toilet?
2. Why is there a big truck in the street in front of my house and why are my toilets suddenly making noise?

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1. Why was the Chesapeake Expressway created?
2. Did my tax dollars pay for the construction of the Chesapeake Expressway?
3. How does the Chesapeake Expressway increase mobility?

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1. Who is responsible for patrolling the Expressway?
2. What is the speed limit in the Express E-ZPass Lanes?
3. I need new/additional Velcro Strips, where can I get them?

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1. How much farther is the Outer Banks from the Toll Plaza?
2. Where is the closest restroom from the Expressway? Where is the closest restaurant?

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1. What if I passed through a toll without paying?
2. What should I do if I get a violation notice?
3. Do you accept credit cards?
4. What if I left my change at the toll booth?
5. Do you have to pay the toll in both directions?

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1. How many Toll Plazas does the Expressway have on its roadway?
2. Has the toll rate always been the same? And will it change?
3. When will tolls come off the Chesapeake Expressway?
4. What is the toll money used for?
5. Do citizens have the opportunity to advise or provide recommendations to the City Council on proposed increases in tolls, fees and other charges assessed on motorists?
6. Can I get a discount? Is there a local rate?
7. Are there any discounts for senior citizens or round trips?
8. What do the “Full Service” signs mean?

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1. How do I become a member?
2. How do I maintain my Discount Program membership?
3. Will I ever be charged the full toll rate if I am a Discount Member?
4. Can I have more than one Virginia E-ZPass transponder in the Discount Program account?
5. What if I move or get a new car?
6. As a Discount Program member, what if my E-ZPass transponder is replaced or I wish to add another E-ZPass transponder?

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1. Why do we have Real Estate Assessments?
2. How can I calculate my Real Estate Taxes?
3. What should I do if I find an error in my property description?
4. When should I be notified of my new Assessment and when will it take effect?
5. Where can I obtain copies of deeds and plats?
6. Where does the Office of the Real Estate Assessor receive its authority?
7. Who is responsible for making the assessment, how is he/she appointed and to whom is he/she responsible?
8. What is the purpose of conducting real estate assessments?
9. What are the general functions of the Office of the Real Estate Assessor?
10. What is the effective date of an assessment?
11. Who determines the tax rate and real estate taxes?
12. Who is responsible for mailing the real estate tax bills and who collects the taxes?
13. What is the meaning of Land – Improvements – and Total as it appears on the tax notice?
14. Who assesses property owned by public service corporations?
15. What is the ratio of assessment to fair market value?
16. How are property values determined?
17. Will home maintenance increase your assessment?
18. What causes a property value to change?
19. Do demolitions affect assessments?
20. Does the City have a program to assist senior citizens and disabled persons on their property taxes?
21. What courses of action are available to an aggrieved property owner?
22. How often are Supplemental Bills generated due to new construction, additions or demolitions?

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1. How do I apply for real estate tax relief?
2. Is the information contained in my application kept confidential?
3. Do I have to reapply each year?
4. What is the deadline for applying?
5. Do I have to live in the property to be exempted?
6. Is there an age requirement?
7. What proof is needed to establish the fact that a person is permanently and totally disabled?
8. What is the maximum amount of income that I can have to be eligible?
9. What is the percentage of tax relieved based on income?
10. What are some examples of income?
11. What is the maximum amount of resources that I can have?
12. What are some examples of resources?
13. If I die, do my heirs have to repay the amount of taxes relieved?
14. In order to apply, does the real estate have to be "free and clear"?
15. Are mobile homes eligible to be considered for tax relief?

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1. What are the recycling options now?
2. What do I do with my blue bin?
3. What if I don’t want to keep my blue bin?
4. How many bins will the City empty from my household?
5. Will the City have enough staff and trucks to manage the extra waste?
6. Will bulk waste collection be affected?
7. Will this impact my taxes?

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1. Why did Chesapeake cancel curbside recycling?
2. Why was recycling included as one of the cost savings measures?

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1. Do I have a right to appeal?
2. How do I file the application?

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1. How do I know when to call for an inspection?
2. Who should I call to request an inspection?
3. How do I know if my inspection was approved?
4. When can I move in to my new home?
5. What can I do if my inspections are not finalized and I must move in?

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1. Where do I submit residential alterations plans and obtain permits?
2. Who can apply for a permit?
3. What do I need to do before applying for a permit?

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1. Where will the drop-off sites be located?
2. What will be accepted at the drop-off sites?
3. What is not accepted at the drop-off sites?
4. Can I bag my recyclables in a plastic bag?
5. Does shape of plastics still matter?
6. Do I need to wash my recyclables before bringing them to the drop-off site?
7. Are pizza boxes accepted?
8. Why are the accepted recyclables at the drop-off sites different from what used to be allowed when we had curbside?
9. Why aren't you accepting glass?
10. Where will the recycled materials be going?
11. Will these items really be recycled?
12. How will the site be set up and secured?
13. How will you deter dumping of trash?

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1. Where should I start to get a building permit for my new home?
2. What should I bring for my plan review approval?
3. How do I know if my plan is approved?
4. What should I do if my plan is disapproved?

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1. What is Same-Day Access?
2. Can I see a doctor right away?
3. When can I walk in?
4. Where do I walk in?
5. How much does it cost?
6. What if I don't have insurance?
7. Do I need to bring anything?

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1. How do I know the bus is going to stop?
2. Where are bus stops?
3. What times do buses run?
4. Where are the schools in the City of Chesapeake?
5. Do private school buses have cameras?
6. How are citations reviewed?
7. If you have received a notice of violation/summons in the mail, please see the below commonly asked questions/concerns:
8. Is this a real citation?
9. How do I view my violation videos on the internet?
10. What is the fine?
11. How do I pay?
12. Can I pay at a city office?
13. Will I get DMV points on my license?
14. I was not driving my car, what do I do?
15. How do I appeal/contest my violation?
16. My car/license plate was stolen, what do I do?
17. I did not receive the original mail, what do I do?
18. General Knowledge on Your Violation:

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1. What are the requirements for Shell Permits and "Vanilla Box" Permits?
2. What options are allowed in building out the tenant spaces?

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1. Is the smoke harmful?
2. What can you do to prevent smoke from entering your house?
3. What do you do if the smoke gets into your house or business?
4. What is the purpose of smoke testing?
5. I will not be at home during the smoke testing and have pets in the house. What should I do?
6. If smoke gets into the house or business, how long does it take for the smoke to dissipate?
7. Can smoke stop up the sewer?
8. What happens if you find a bad sewer or lack of traps in a building?
9. What about ...?

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1. What is SDMP?
2. Where do I start?
3. Who may prepare an SDMP?
4. What are the minimum submittal requirements?
5. What are the SDMP Plan requirements?
6. Where do I apply for final plan review?
7. What happens after I receive plan approval?
8. How is a New Residential Permit obtained?

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1. What is the function of the Commissioner of the Revenue's Office in processing state individual income tax returns?
2. What is the deadline to file my Virginia State Income Tax Return?
3. Do I need to file a return?
4. As a member of the Armed Forces, am I required to file a Virginia return?
5. What am I required to attach to my Virginia State Income Tax Return?
6. What is the rate for Virginia individual income taxes?
7. Is there a penalty if I file late?
8. Would I also owe interest if I am filing late?
9. Who is a resident?
10. Who is a Part-Year resident?
11. Who is a Nonresident?
12. What is Estimated Tax?
13. What tax breaks are available to Taxpayers who are 65 and over?
14. If I need income tax assistance who would I contact?

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1. What causes fish kills in stormwater ponds?
2. What do I do if I observe a fish kill in one of Chesapeake’s stormwater ponds?
3. How does the City respond to fish kills?
4. What can I do to help minimize the risk of having a fish kill in my neighborhood?

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1. Can Animal Control Officers pick up my dog or cat if it is wearing a license or rabies tag?
2. How do I report my pet as missing or lost?
3. How do I report a stray or animal I have found?
4. How can lost or impounded animals be redeemed?

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1. What is SNAP?
2. How do I apply for SNAP?
3. What can I purchase with SNAP benefits?

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1. What is a Temporary Certificate of Occupancy?
2. How do I apply for a Temporary Certificate of Occupancy?

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1. What is considered to be a commercial alteration / tenant build-out?
2. When is a permit required for tenant build-out?
3. How do I find out what level my project is?
4. What should I bring to Development and Permits?

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1. What is the Personal Property Tax Relief Act?
2. Does my vehicle qualify for the Car Tax Relief?
3. Why is the Personal Property Tax Relief Act important to me?
4. Who determines if a vehicle qualifies for the "Car Tax Credit"?
5. How can I tell if my vehicle qualifies?
6. I lease my car. Will I get tax relief?
7. If I have a truck or a motorcycle, will I get tax relief?
8. How long will I have to pay personal property tax on my car?
9. Will I still have to pay penalty and interest if I pay late?
10. What does the State require of Chesapeake?
11. What does the State require of the Division of Motor Vehicles?

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1. When and where are town meetings held?
2. Do my comments reach the right people?
3. Who Should Attend?

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1. What is the purpose of the cameras and the reason for posting them on the City website?
2. How are the camera locations chosen?
3. Who funds this project?
4. How many intersections have cameras?
5. Will the cameras be used by law enforcement?
6. Are the camera images recorded?
7. Are the cameras used for any other purpose besides traffic monitoring?
8. Can these cameras be used for insurance purposes in case of accidents?

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1. Are water and sewer available to a property?
2. Can a property connect to City water and sewer when the property does not have right-of-way frontage?
3. How can I get City water and sewer?
4. Is a property in a pump station service area?
5. Will a new pump station be required or does the existing pump station need to be upgraded?

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1. What is the City doing to about homelessness in our community?
2. 2020 - Help with childcare?

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1. 2020 - With the Bowers Hill fire station opening soon, why is Ladder 12 being moved to that location?
2. 2020 - When is the new fire station going in on Joliff Road?

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1. Why are nonprofits now being charged to use meeting rooms at Chesapeake Public Libraries?
2. How does the City determine when additional library branches are needed?
3. How is funding for the libraries determined?
4. Are there any plans to expand library services in the future?

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1. Does Chesapeake have a mental health crisis hotline?

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1. Was this past year the worst ever for mosquitoes? What does Mosquito Control do to minimize the impact of mosquitoes?

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1. Why did our Personal Property Taxes go up (June 2021)?
2. What is the City currently doing to help provide more access to broadband?
3. Who can cut back tree limbs near power lines?
4. What can be done regarding the overpopulation of non-migratory Canadian geese that are a nuisance to Chesapeake citizens?

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1. Are there any plans for a municipal pool facility (that might also include senior activities and exercise options) (2020)?
2. Can Chesapeake assist with nonprofit recreational baseball / softball leagues by providing funding or services like maintenance?
3. Are there any plans for a softball complex or possibly turf fields (2020)?

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1. What can the City do about vacant commercial properties?
2. What are the landscaping requirements for developers and are native plants encouraged?
3. Explain the process of enforcing residential property maintenance. Why doesn’t the City impose more severe penalties to homeowners whose property lacks proper maintenance?
4. How can I learn more about related zoning ordinances?
5. How do I report a possible code violation?

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1. What's the latest on traffic enforcement?
2. How can I find out about laws regarding where I can legally shoot a gun in city limits? What are the boundaries?
3. How do you manage red light runners? How do we request police monitoring for dangerous intersections
4. Please provide safety study to show whether red light cameras have been effective in Chesapeake.
5. Is the Chesapeake Police Department doing anything about police reform?
6. Can we hire more police?

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1. What's the latest with the Deep Creek Bridge Replacement Project?
2. What's the latest with the Elbow Road Widening Project?
3. What's the update on the Master Transportation Plan?
4. What projects is the City looking to get federal funding for?
5. Why is construction done during the day?
6. Where can I find information regarding Stormwater?
7. Stormwater: What are we paying for?
8. What is the City's schedule for clearing ditches?
9. Where can I place a service request to report a clogged ditch?
10. Can we build a comprehensive stormwater management plan
11. Where can I learn more about stormwater maintenance plans in Chesapeake?
12. What's happening with road conditions and projects, particularly in southern Chesapeake?
13. What's happening with curbs and gutters?
14. How does the City prioritize paving?
15. How are you addressing the potholes throughout the City?
16. Where can I learn more about pothole repairs in Chesapeake?
17. When will Mount Pleasant Road be repaved from Cooper's Ditch to Centerville Turnpike?
18. Does road resurfacing include leveling of manhole covers?
19. What's the latest on sidewalks?
20. What's the update on traffic on Battlefield Boulevard South?
21. How are speed limits set?
22. How does the City address reports of speeding in neighborhoods?
23. What are the bridge lift schedules?
24. Are traffic signals synchronized?
25. What's the process for installing new traffic signals?
26. How do I request a new traffic signal?
27. Do crosswalk buttons really work?
28. What's the difference between "Dead End" and "No Outlet" signs?
29. Does Chesapeake have long-term plans for bike paths?
30. How do we get street name signs replaced?
31. How do I request a street sign replacement?
32. Can the old street name sign be purchased after they’re changed?
33. How can we find out the history of our street name?
34. How can I contact the Wallace Memorial History Room at the Central Library?
35. How can I contact the Historic Preservation Commission?
36. Who maintains street lights and how do we report a broken light?
37. How can I learn more about street lights?
38. How do I report a broken street light?
39. Who trims tree branches that are hanging over power lines?
40. How is Chesapeake addressing litter in the right-of-way?
41. How can we keep Chesapeake residents better informed about preserving our waterways and environment?
42. Where should we put trash / recycling bins when they're not at the curb?
43. What are the ordinances regarding trash and recycling bins?
44. How can I learn about tolling?
45. Why were tolls increased on the Chesapeake Expressway?
46. When will the tolls on the Dominion Boulevard Veterans Bridge and the Chesapeake Expressway go away?
47. Is there tolling relief for those who take the Dominion Boulevard Veterans Bridge every day?
48. How does Public Works work together with the Planning Department to determine infrastructure level of service?

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1. Will there always be early voting?
2. What are we doing to strengthen the election process?
3. Does Chesapeake use Dominion Voting Machines?

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1. Who is eligible to register to vote in Virginia?
2. How do I register to vote?
3. When can I register to vote?
4. Where can I register to vote in Chesapeake?
5. What If I Have Moved or Changed My Name?

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1. How do I find out if there is a warrant for my arrest in the City of Chesapeake?
2. What is the telephone number for the City of Chesapeake's Magistrate?
3. How can I find out what progress is being made in a criminal case that is being investigated in the City of Chesapeake and that I have an interest in?

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1. How is the water checked for quality and how can I find out about the quality of the water?
2. Where can I have my water tested?
3. Why does my water smell like sulfur or rotten eggs?
4. Why does my water look cloudy or discolored?
5. What is the orange or pink coating on my faucets and showerheads?
6. Why does my hot water have white particles in it?
7. I'm on a sodium-restricted diet. Is Chesapeake water safe to drink?
8. My water is coming out in a slow trickle. What is happening?

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1. I see animals like raccoons and foxes during the day. Does this mean they are rabid?
2. I am not comfortable seeing wildlife around my home. Can these animals just be removed?
3. I am afraid my family or pets might be attacked by wildlife. What should I do?
4. What if a wild animal is causing damage to my property?
5. What does CASU do about wildlife?
6. What about birds?

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1. I registered my child for a sport, but I haven't heard anything. When will I be contacted with further information and by whom?
2. I missed the registration deadline. Can I still sign my child up?
3. Can my children be on the same team?
4. Can my child be placed on the same team as his/her best friend/neighbor/school mate?
5. Can I request that my child be placed on a specific team?
6. My child/family has other obligations during the week. Can I request that my child be placed on a team that doesn't practice or play on certain nights or days?
7. Does the registration fee include uniforms? What does the registration fee include? What about cheer uniforms?
8. When is the skills evaluation day? When are the dates and times posted and where?
9. How about information on Tackle football registration and weigh-ins? Where are the dates, times and locations posted? Where are the age and weight charts?
10. My child is under the minimum required age listed for the sport. Can exceptions be made for age?
11. How many practices and games will there be per week?
12. When are the games?
13. Where can I find practice and game schedules?
14. Where are practices and games held?
15. Will I be required to travel outside of Chesapeake for practices or games?
16. Where do I find out whether a game will be canceled due to inclement weather?
17. Where can I find the athletic rules and policies?
18. Where can I find information on sports that are not offered through City recreation programs?
19. What is the policy on refunds?
20. I/my child would like to provide feedback or voice a concern. What is the process for this?
21. How can I apply to be a coach?
22. I've coached in the past. Do I need to be fingerprinted again?
23. If I volunteer to coach, will my child be assigned to my team?