Vision, Values & Philosophy


We will provide our customers a reliable and sufficient supply of safe drinking water and a reliable wastewater collection system through responsive, efficient and cost effective operation.

Values & Philosophy

The customer is entitled to excellent quality and responsive service and shall be treated with courtesy and respect by the employees of the Department.

Our employees are sufficiently empowered to make responsible decisions to provide the best possible service to our customers.

We will attain excellence in providing quality service through courtesy and respect for others, effective communications, teamwork and continuously striving to improve.

As a member of the team, each employee will work toward the Vision by being accountable to the highest standards of honesty, loyalty, responsibility and will work to the individual's maximum potential.

Our employees possess unique individual talents to be nurtured. This will be accomplished by encouraging learning and professional growth.