Public Safety Telecommunicator I & Public Safety Call Taker

Join The Team!

Emergency Communications Center

Opportunity: Never Better

What do you get when you join the Chesapeake Emergency Communications Center? Opportunity. Your assignment will give you a challenging and rewarding career and a place to develop and grow. You'll have an opportunity to serve the public, to help people unable to help themselves, to prevent crime, and to promote justice.

Starting Salaries

  • Public Safety Telecommunicator Trainee: $45,000
    • Sign-on Bonus
      • $4,000 (no experience)
      • $5,000 (experienced Public Safety Telecommunicators)
  • Public Safety Call Taker: $45,000
  • Experienced Public Safety Telecommunicators: $45,000+ (based on experience & certifications)

Basic Description

The Police Department employs highly motivated individuals to train for the Emergency Communications Center. Individuals selected for the position will be trained to answer 911 calls and/or dispatch police, fire, rescue, and animal control personnel in response to emergency and non-emergency situations using various communication systems. This position requires the ability to work in a confined environment wearing headsets, which restrict physical movement in the work area, and sitting and viewing computer displays for extended periods of time. Candidates must have the ability to perform as a team player, work under pressure, and be available to work all shifts, nights, weekends, and holidays. See other requirements and disqualifiers below.


  • View City of Chesapeake Employee Benefits
  • On-the-Job Training!
  • Potential Career Development Levels: Public Safety Telecommunicator I, Public Safety Telecommunicator II with additional stipend for becoming a Certified Training Officer to train, Public Safety Telecommunicator III, Public Safety Telecommunicator Supervisor, Public Safety Emergency Communications Administrator, and opportunity for filling various specialty positions, to include areas in training and hiring, technology and equipment, emergency medical dispatch, and quality assurance. There is also the opportunity to join our Tactical Dispatch Team and become a General Instructor.

Required Qualifications

  • Must be 18 years of age
  • Possess a High School diploma or GED
  • Be a U.S. citizen or meet VCIN requirements
  • Pass a telecommunicator job skills-related test (no prior telecommunicator experience is required, the test will evaluate skills such as decision-making, multitasking, memory recall, data entry, typing skills and speed, oral comprehension, information processing, cross-referencing, etc.)
  • Pass an oral interview
  • Pass a background check, suitability test, and drug screening

Automatic Disqualifiers

  • Untruthfulness or the withholding of any information on any application, interview, or paperwork associated with the application process
  • Cheating on any examination or testing associated with the position
  • Use of any illegal drug or substance, including but not limited to Cocaine, LSD, or PCP, within the last five years
  • Conviction of any crime involving acts of deceit, immorality, or dishonesty

How Do You Join?

Once you apply, information about submitting your Personal History Statement, and more, will be sent to the email listed on your application. If you have any questions regarding the position or hiring process, please email 911 Hiring.

Please visit the City's hiring website for more information and the application.

  1. City's C.L.I.C.K. Online Application
  2. Personal History Statement Adobe (PDF)
    (The Personal History Statement is required in addition to the City application)

Why join now? Because we need you and you need an exciting career! We are an Equal Opportunity Employer.