After the Fire

A fire can be a devastating event. There is physical loss as well as mental and emotional hardship. Click on the link "After the Fire" to learn more about what to do after a fire occurs.

There are important documents and information that need to be replaced and there are many people to contact. See the important contacts and information about who to contact to replace important documents below.

After the Fire - English Edition   |  After the Fire - Spanish Edition (Después de un incendio - Español)

Important Phone Numbers and Addresses

City of Chesapeake Virginia
Department of Neighborhood Services
Customer Contact Center
P.O. Box 15225
Chesapeake, VA 23328

Chesapeake Customer Contact Center: 757-382-CITY (2489) 
E-mail: customercontactcenter@cityofchesapeake.net
Web: www.cityofchesapeake.net 

American Red Cross
Coastal Virginia Chapter
611 W. Brambleton Avenue
Norfolk, VA 23510
Phone: 757-446-7700 

American Association of Poison Control Centers
3201 New Mexico Avenue, Suite 300
Washington, D.C. 20016
Emergency Telephone: 800-222-1222
Main Telephone: 202-362-7217
Main Fax: 202-362-3240
E-mail: info@aapcc.org
Web: http://www.aapcc.org 

Chesapeake Fire Department
Public Safety Building
304 Albemarle Drive
Chesapeake, VA 23322
Administration Number: 757-382-6297
Fire Marshal’s Office: 757-382-6566
Emergency Management: 757-382-6464
E-mail: fire@cityofchesapeake.net 

Chesapeake Police Department
304 Albemarle Drive
Chesapeake, VA 23322
Phone: 757-382-6161
Fax: 757-382-6821

Chesapeake Public Utilities
After Hours Emergency Phone Number: 757-382-3550
Billing, opening or closing an account, or turning water on and off: 757-382-6352
24-Hour Account Access: 757-460-2491
E-mail: water@cityofchesapeake.net 

Dominion Power
Phone Number: 888-667-3000
Web: www.dom.com

For Bill Payments:
Dominion Virginia Power
P.O. Box 26543
Richmond, VA 23290

For Correspondence:
Dominion Virginia Power
P.O. Box 26666
Richmond, VA 23261

Corporate Office Street Address:
Dominion
One James River Plaza
701 E. Cary Street
Richmond, VA 23219

Internal Revenue Service: Norfolk
Norfolk Federal Building
200 Granby Street
Norfolk, VA 23510
Phone: 757-213-3925

Department of the Treasury
Bureau of Engraving and Printing
Office of Currency Standards
P.O. Box  37048
Washington, D.C. 20013
Phone: 202-874-3019

Department of the Treasury
Bureau of the Public Debt
P.O. Box 7015
Parkersburg, WV 26106
Phone: 202-504-3632

U.S. Mint
Superintendent
P.O. Box 400
Philadelphia, PA 19105
Phone: 800-USA-Mint (872-6468)

Department of Veterans Affairs:
Norfolk Vet Center
2200 Colonial Avenue
Norfolk, VA 23517
Phone: 757-623-7584
Fax: 757-441-6621

Social Security Administration
5425 Robin Hood Road
Norfolk, VA 23513
Phone: 757-858-6198

Virginia Department of Motor Vehicles
P.O. Box 27412
Richmond, VA 23269
Phone: 1-804-497-7100

U.S. Immigration and Naturalization Service
Phone: 800-375-5283
Web: http://www.uscis.gov/graphics/index.htm 

Chesapeake Animal Control
3807 Cook Blvd
Chesapeake, VA 23323
Phone: 757-382-8080
Fax: 757-382-7319
After Hours: 757-382-6161

Salvation Army
Norfolk, VA Tidewater Area Command
The Salvation Army
5513 Raby Road
Norfolk, VA 23502

Mailing Address:
The Salvation Army
P.O. Box 388
Norfolk, VA 23501
Phone: 757-455-9677
Fax: 757-622-8040

Replacing Documents
Who to Contact About Replacing Lost Documents.