Compliment and Complaint Form

This form is for the Customer Contact Center only. To share a compliment/complaint about another City of Chesapeake Department, please call 757-382-2489. 

The City of Chesapeake is committed to providing the best possible service to our customers. In the event you feel the Customer Contact Center may have exceeded your expectations or that we may have failed to meet our professional standard, please file a customer compliment / complaint using the online on the form below or by calling the Customer Contact Center at 757-382-2489. 

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I understand this Compliment/Complaint Form is for the Customer Contact Center only. For other departments, please call 757-382-2489. YES Address of Incident (Enter street address): YOUR CONTACT INFORMATION: Your First Name: Your Last Name: Your Street Address: Your City, State and Zip Your Phone Number (optional):  Enter a valid phone number. Example: 123-456-7890 Your Email Address (required):  Enter a valid email address. Example: name@company.com COMMENT/ISSUE: Please describe your interaction with the Customer Contact Center: Type: Compliment Complaint Customer Contact Center Employee Name: If you would like a follow-up call, please provide your contact number.
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