Customer Contact Center

Phone: 757-382-CITY (2489)	Email: CustomerContactCenter@cityofchesapeake.net
Address: P.O. Box 15225, Chesapeake, VA 23328-6056

The Customer Contact Center serves as the City’s first point-of-contact for citizens as well as visitors and individuals doing business with the City. Customers may dial one easy phone number “382-CITY” (757-382-2489) to reach our experienced, award-winning Customer Service Advocates who will be happy to assist with requests for City services or information.

Customers are welcome to email the Customer Contact Center requests for information on City events or services. One of our knowledgeable Customer Service Advocates will research and respond to the inquiry as soon as possible, usually the same business day. Our email address is CustomerContactCenter@cityofchesapeake.net.

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