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Customer Contact Center
|Phone: 757-382-CITY (2489)||Email: CustomerContactCenter@cityofchesapeake.net|
The City of Chesapeake Customer Contact Center will be closed from 8 a.m. to 1 p.m. Tuesday, Dec. 3, so that all agents may attend training class. The Call Center will resume normal business at 1 p.m. the same day. If you need to request a city service or report an issue, please visit our Online Service Requests page or download our Chesapeake Service Requests mobile app, which is available via Apple's App Store or Google Play. We thank you in advance for your patience in this matter.
The Customer Contact Center serves as the City’s first point-of-contact for citizens as well as visitors and individuals doing business with the City. Customers may dial one easy phone number “382-CITY” (757-382-2489) to reach our experienced, award-winning Customer Service Advocates who will be happy to assist with requests for City services or information.