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Contact Center Hours:
8 a.m. to 5 p.m.
Monday through Friday
Customer Contact Center
| Phone: 757-382-CITY (2489) | Email: CustomerContactCenter@cityofchesapeake.net |
The Customer Contact Center serves as the City’s first point-of-contact for citizens as well as visitors and individuals doing business with the City. Customers may dial one easy phone number “757-382-CITY” (757-382-2489) to reach our experienced, award-winning Customer Service Advocates who will be happy to assist with requests for City services or information.
Solid Waste and Recycling FAQs
The City resumed normal bulk and yard waste collection services on April 12, 2022. Automated bin collection is on schedule. We've received a lot of questions and concerns about solid waste and recycling collection over the past few weeks and wanted to provide you with accurate and transparent information. If you have questions, please take a look at this FAQ page.
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