Helpful Online Check Payment Information

Online User Name Registration

screen shot of e-check registration page

If you are using the Treasurer's e-Check payment system for the first time, start on the right side with Register, which has a drop-down menu. Do not enter any information under Log In at this time, because Log In will be used after your account is set up.
On the right hand side, click on the arrow on the drop-down box and select the type of bill you are trying to pay. You will be asked to enter your bill number and your title/control number. Your bill number is listed on your bill as e-check bill number.

Tip: Quick link for online payments: www.cityofchesapeake.net/payments

If you need further assistance, please do not hesitate to contact the office.

Listing of Bills

Samples of Bills Indicating Bill Number Locations
The bills below are marked to show location of correct bill number to use for payments. Use the invoice/bill number noted for e-Check payments when entering number for payment. Personal Property Tax Bill Personal Property Delinquent Tax Bill Real Estate Tax Bill Real Estate Tax/Stormwater Fee Combined Bill

Samples of Bills Indicating Bill Number Locations

The bills below are marked to show location of correct bill number to use for payments. Use the invoice/bill number noted for e-Check payments when entering number for payment.

Bank Account Setup

Routing Number (ABA)

Checking accounts – The routing transit number is the left-most 9 digits on the bottom of a check for the account that you are using.

Savings accounts – The routing transit number can be found on your savings account statement or in your savings passbook. If you have any uncertainty about your routing transit number, then you should confirm your number with your financial institution before making payment.

Account Number (DDA)

Account Number – The account number is located to the right of the routing transit number on the bottom of a deposit slip for the account that you are using. If you have any uncertainty about your account number, then you should confirm your number with your financial institution before making payment.

Sample Check

Your routing and bank account numbers can be found on the bottom of your checks. Your routing number is listed first followed by you account number. Your check number can be found in the same area. Do not include it as part of your account number.
Sample check with routing and account numbers

Update Account Information

You may log in and update the contact information or banking information on your account at any time. Once you have logged in, click on the "User List" tab and select "Edit" from the left side menu.