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Animal Services Unit
Hours of Operation
Office Hours/ Lost & Found
- 8 a.m. to 5 p.m. Monday, Thursday, Friday, and Saturday
- 11 a.m. to 6 p.m. Tuesday
- Noon to 4 p.m. Sunday
Visiting and Adoptions
- Noon to 4 p.m. Monday, Thursday, Friday, Saturday, and Sunday
- Noon to 6 p.m. Tuesday
- Closed Wednesdays and holidays
Please be patient with our staff as we do the best that we can to find homes for all of the shelter animals and remember:
- If you are sick, or have been in contact with anyone who has been sick, please refrain from visiting the shelter.
- Wear a mask at all times while in the facility
- Adopt SMART and stay 6 feet apart!!
For more information, you can call the shelter during business hours at 757-382-8080 (press 1).
In case of emergency call 757-382-6161.
The Chesapeake Animal Services Unit, located at 2100 S. Military Highway, operates under the umbrella of the Police Department and is staffed by 11 officers, an animal control officers supervisor and one superintendent. They enforce the State and City codes pertaining to animals and their ownership. They have the authority to issue summonses for violations, to secure warrants and to seize animals. Shelter support staff consists of 1 animal care supervisor, 7 shelter attendants, and 3 office assistants. Further support is provided by dedicated volunteers.
Officers on Duty
Animal Control Officers are on duty from 8 a.m. to 10 p.m., seven days a week. They respond to complaints such as; cruelty, animal bites, stray domestic animals, at large complaints, nuisance, vicious, injured and/or sick animals. One evening shift officer is on call for emergencies ONLY after the end of that shift, until 8 a.m. the next morning. If you would like to report a complaint to an Animal Control Officer, please call the police non emergency number at 757-382-6161.
CASU does not pick up deceased animals. Owners may pay a fee for the disposal of their deceased pets' remains at the facility. A general customer service request may be submitted online at the Chesapeake Customer Contact Center or call 757-382-CITY (382-2489) for stray deceased animals along roadways.