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 > City of Chesapeake, Virginia > Government > City Agencies, Departments, and Offices > Departments > Information Technology Department > MASHUP: News & Updates for City Staff
MASHUP: News & Updates for City Staff
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Gadgets Tech Tips
Apple releases emergency update for iPhones, iPads, and Apple Watch
posted by: IT Security Team   at Monday, March 29, 2021 8:11:00 AM

Apple has released an emergency update to patch a serious vulnerability found in iOS, iPadOS, and watchOS.


The patches are iOS 14.4.2, iPadOS 14.4.2, and watchOS 7.3.3, respectively.

The vulnerability, discovered by Google's Threat Analysis Group, affects Apple's WebKit browser engine, and what makes this an urgent update is the fact that the Apple claims that the vulnerability is being actively exploited.  Please update your Apple devices now.  Click on this blog post for further details...




Read More »
Security
Email Phishing Is Now the Top Ransomware Attack Vector...
posted by: IT Security Team   at Thursday, March 18, 2021 7:38:00 AM

New data shows that pushback from the ransomware victim “market” may be influencing just how much cybercriminals are asking for as ransom and are being paid.

2020 seemed to point to ransomware continuing to grow in devastation and cost; Ryuk reached a $34 million ransom payout, organizations were operationally brought to their knees by many of the prominent ransomware families, and the “as-a-Service” market for various parts of ransomware attacks – including the publishing of exfiltrated data – grew in interest.


For details, please check out this post....


Read More »
Security Software & Apps
Major Microsoft Exchange Email System Hack Around the World...
posted by: IT Security Team   at Friday, March 12, 2021 9:18:00 AM

Please be extra vigilant with regards to incoming email.  Due to a major vulnerability and attack by nation state actors, cyber-attackers are taking full advantage of slow patch or mitigation processes on Microsoft Exchange Server with attack rates doubling every few hours.


Read More »
Security
What is Qshing?
posted by: IT Security Team   at Tuesday, February 23, 2021 5:23:00 AM

Qshing, or QR Code Abuse, is a growing cybersecurity threat.  Those square codes that have become popular over the past few years can also hide links to malicious sites and websites that generate them can steer you to a malicious site...
Read More »
Gadgets Security Software & Apps Tech Tips
Apple says iOS 14.4 fixes three security bugs ‘actively exploited’ by hackers
posted by: IT Security Team   at Wednesday, January 27, 2021 8:05:00 AM

Apple has released iOS/iPadOS 14.4 with security fixes for three vulnerabilities, said to be under active attack by hackers.


The technology giant said in its security update pages for iOS and iPadOS 14.4 that the three bugs affecting iPhones and iPads “may have been actively exploited.” Details of the vulnerabilities are scarce, and an Apple spokesperson declined to comment beyond what’s in the advisory.


Please update your Apple devices as soon as possible.  For details, please check out the full blog post...


Read More »
Security Tech Tips
Business Email Compromise, What You Should Know...
posted by: IT Security Team   at Monday, January 25, 2021 8:01:00 AM

Business email compromise (BEC)—also known as email account compromise (EAC)—is one of the most financially damaging online crimes. It exploits the fact that so many of us rely on email to conduct business—both personal and professional.  View this blog post to learn about BEC and see tips on how to prevent it...





Read More »
Tech Tips
Here’s What the Big Tech Companies Know About You
posted by: IT Security Team   at Wednesday, October 28, 2020 8:01:00 AM
Ever wondered what the big tech companies know about you?  Well wonder no more, check out the link inside this post...

Read More »
Tech Tips
Free Course: Internet Security When You Work From Home
posted by: IT Security Team   at Monday, October 26, 2020 9:34:00 AM
October is Cybersecurity Awareness Month.  With many of us working from home this year, check out this free training course from our friends at KnowBe4.

Read More »
Software & Apps Tech Tips
SOPHOS Endpoint Protection and Apple MacOS Big Sur...
posted by: IT Security Team   at Thursday, October 22, 2020 10:03:00 AM
**MARCH, 2021: AN UPDATED SOPHOS IS NOW AVAILABLE**     If you use SOPHOS Endpoint Protection on an Apple Mac, do not upgrade to MacOS Big Sur yet, which should be available shortly.  The current version of SOPHOS will not run on Big Sur.  An update will come up sometime this fall that will work.







Read More »
Gadgets Tech Tips
Apple iOS 14: What do the orange and green dots in the status bar mean?
posted by: IT Security Team   at Wednesday, October 7, 2020 1:26:00 PM
If you recently upgraded your Apple iPhone or iPad, you may have noticed a small green or orange light at the top right of the display on occasion.  This is a new feature to alert you to when the camera or microphone are in use.  See this blog post for further details...

Read More »
Gadgets Software & Apps
Android Users Need to Manually Remove These 17 Infected Apps
posted by: IT Security Team   at Tuesday, September 29, 2020 8:17:00 AM

One of the most persistent pieces of malware targeting Android devices has reared its head again, this time appearing in 17 apps on the Google Play Store.  If you have an Android phone or tablet, please check out this post...


Read More »
Tech News
Ranked: The Most Popular Websites Each Year Since 1993
posted by: IT Security Team   at Friday, September 4, 2020 8:07:00 AM
For fun, this is an interesting visual look at the most popular websites for each year since 1993.




Read More »
Tech Tips
Personal, Family, and Home Security Tips Newsletter
posted by: IT Security Team   at Monday, August 17, 2020 2:00:00 PM

Security Awareness Newsletter.  Please pull down the PDF from the blog post.


Read More »
Tech Tips
10 Cybersecurity Myths You Need to Stop Believing
posted by: IT Security Team   at Monday, August 17, 2020 8:10:00 AM

On the Dark Web, you can purchase cybercrime “how-to kits” that gather lists of breached names, account numbers, passwords, and even telephone support lines for the victims to call. Make no mistake. Just because you’re on the Dark Web doesn’t mean you’re anonymous though.

Ransomware attacks, data breaches, and scams — along with a steady stream of extortion and phishing emails — have taken over the internet. We hear about cybercrime so often that it can quickly turn into white noise. That's a mistake.

Here are 10 security myths you need to stop believing about your data.


Read More »
Security Tech Tips
Top 10 Personal Cyber Security Tips
posted by: IT Security Team   at Monday, August 10, 2020 9:54:00 AM

These 10 cybersecurity tips will help you maintain your personal cybersecurity...


Read More »
Security
New Phishing Scam Targets Teleworkers with Bogus Microsoft Teams Notification
posted by: IT Security Team   at Thursday, June 4, 2020 10:39:00 AM

With the influx of remote workers, it’s a perfect opportunity to flood people’s inboxes with malicious emails and fake links. The Cofense Phishing Defense Center (PDC) recently uncovered a phishing campaign that targets employees to harvest their Microsoft credentials. Ironically, the phish was found in an environment protected by Microsoft’s own secure email gateway (SEG). The phishing email, which was reported to the PDC using the Cofense Reporter button, included a well thought out “AudioChat” notification link supposedly from Microsoft Teams.


Teams is one of the most popular platforms for remote employees. Predictably, the threat actors have taken this into consideration – especially during the COVID-19 pandemic with millions of people teleworking. We expect this trend to continue with similar communication platforms.


Read More »
Gadgets Tech Tips
6 Steps to Securing IoT Devices and Taking Back Your Privacy
posted by: IT Security Team   at Tuesday, May 19, 2020 11:21:00 AM

In today's world we are more connected than ever — not only to each other, but to our devices. For example, people now have the ability to open and close their garage doors and even start their cars directly from their phones. But what information do we put at risk when we do all of these amazing things? Securing Internet of Things (IoT) devices and keeping personally identifiable information (PII) safe and secure these days is of the utmost importance...


Read More »
Tech News Tech Tips
World Password Day - May 7th
posted by: IT Security Team   at Thursday, May 7, 2020 4:45:00 PM

The first Thursday of each year is 'World Password Day'.  It's designed to educate everyone on the proper and secure use of account passwords.  See inside for helpful information.


Read More »
Gadgets Security Software & Apps
Beware of Malicious COVID-19 Themed Mobile Apps on Android Devices
posted by: IT Security Team   at Monday, May 4, 2020 3:15:00 PM

When using Android devices, be sure to use the Google Play Store to download apps.  While third party app stores are available, they have are more likely to include malicious apps.  In this case, COVID-19 themed apps have been showing up in various third party app stores that pose a threat to the user that installs them.  As always be careful as to what apps you download and avoid third party app stores.


Read More »
Tech Tips
Top 5 Steps to Securely Work from Home
posted by: IT Security Team   at Monday, March 23, 2020 3:38:00 PM
With the current coronavirus (COVID-19) crisis, more of us will be working from home for a period of time.  Please check out this post for further information on how best to do this securely.

Read More »
BEWARE: Uptick in Phishing Emails
posted by: IT Security Team   at Monday, March 23, 2020 1:26:00 PM
Please be aware that we are seeing an increase in phishing emails during this difficult time.  In particular are emails with links to download files or enter credentials.  Please take a look at this blog post for further details.

Read More »
Security Software & Apps Tech Tips
Important: Free Endpoint Protection (Anti-Virus) Tools from SOPHOS for Personal Use
posted by: IT Security Team   at Saturday, March 14, 2020 2:00:00 PM
In the interest of helping to keep you safe not only at work but at home, SOPHOS has made available multiple free products that are available for personal use that you may find useful.  This is even more vital if you are working remotely from a personal computer. 

Read More »
Tech Tips
Keeping Your Smartphone or Tablet Clean
posted by: IT Security Team   at Friday, March 13, 2020 7:09:00 AM
With the advent of the latest Coronavirus (COVID-19), keeping electronics that you regularly touch clean, is more necessary than ever.  Check out this post for tips on keeping some of these devices clean.

Read More »
Security
UPDATED: Is That USB Drive Safe? Why You Should Use Caution with Thumb Drives
posted by: IT Security Team   at Friday, February 28, 2020 2:50:00 PM

Here's an update of a post from 2016.  It still holds true today...


USB "Thumb" Drives are popular tools for backing up and transporting data. They are small and feather-light, yet can hold mountains of data. Their compact design enables us to conveniently slip them into our pockets when on the go and then used in almost any device that's handy. However, it is precisely this efficient usefulness that also makes them dangerous. Consider the following inside this post...



Read More »
Coronavirus/COVID-19 Phishing Emails
posted by: IT Security Team   at Tuesday, February 25, 2020 8:44:00 AM

Whenever a disaster of some sort happens, there are usually criminals out there that like to take advantage of the situation.  The same goes for the current Coronavirus (COVID-19) outbreaks.  Be on the lookout for fake phishing emails that claim to be sending you information about the virus.  If you get one, perform the usual checks to see whether it's real or not.  If there's any question, please contact the IT Help Desk.  Inside are a couple of recent articles that discuss the situation...




Read More »
Security
Be on the Lookout for Phishing Emails that Appear to be from City Staff, but Aren't
posted by: IT Security Team   at Friday, January 10, 2020 12:33:00 PM

In recent months we've seen an increase in email that has the name of a staff member, usually a supervisor or director, on it but is from an unknown email address.  Anyone can put any name they like on an email account, so it's very hard to prevent this.  However they tend to send phishing email like this in an attempt to steal money.  Please see the blog post for further details and an amazing example.


Read More »
Security
Be on the Lookout for SMISHING!
posted by: IT Security Team   at Wednesday, January 8, 2020 10:57:00 AM

Smishing is phishing via Short Message Service (SMS Texting) on a participating device, usually a cell phone. Long neglected by phishers and spammers, smishing has recently become a very common way of spamming, phishing, and spear phishing potential victims. KnowBe4 has been covering and warning users about it and its coming rise for years. This blog post will cover why smishing is becoming so popular, show some general and more sophisticated examples, and discuss defenses.


Read More »
Security
Voicemail Phishing Email Scams are Targeting User Passwords
posted by: IT Security Team   at Tuesday, December 31, 2019 7:54:00 AM

The City has seen an influx of phishing emails lately that claim to be sending you a Voicemail Message.  Check out this post for further details.




Read More »
Gadgets Tech Tips
Tips on Shopping for Home WiFi Routers
posted by: IT Security Team   at Thursday, November 21, 2019 10:27:00 AM

Here are some tips regarding the latest wireless ('WiFi') router offerings in case you are in the market for one.




Read More »
Tech Tips
8 Shopping Tips for the Holiday Season
posted by: IT Security Team   at Tuesday, November 19, 2019 5:26:00 AM

It’s that time of year again, holiday shopping has begun! Everyone is looking for those unique gifts, hot toys, and cool electronics.  Black Friday sales seldom fail to pique the interests of even the most casual shoppers.  Yet even after the chaos of Black Friday lies both Small Business Saturday and Cyber Monday.  While it’s clear that businesses are after your dollars during the holidays, you should be aware that cybercriminals are on the lookout, too.  Click on this article for shopping tips from the folks at the Center for Internet Security.


Read More »
Gadgets Security Software & Apps Tech Tips
15 Dangerous Apps Every Parent Should Look for on their Kids' Devices
posted by: IT Security Team   at Monday, November 4, 2019 4:25:00 PM

According to the Alabama Association of Chiefs of Police, below are 15 potentially dangerous apps every parent should look for on their child's cell phone and/or tablet.  Please see this article inside...Apps








Read More »
Spotlight Tech News
Magellan Advisors Develops Master Plan for Chesapeake's Next Generation Network (C-NGN)
posted by: IT Security Team   at Monday, November 4, 2019 4:16:00 PM
Did you know that the City has embarked on a high-speed fiber network project?  Magellan Advisors was selected to guide us through development of the project.  Inside is their announcement.  Exciting times ahead!

Read More »
Gadgets Tech News Tech Tips
Got an early iPhone or iPad? Update iOS now or turn it into a paperweight
posted by: IT Security Team   at Thursday, October 31, 2019 8:25:00 AM

If you own an Apple iPhone 5, iPhone 4s or one of the early iPads with cellular connectivity, your device is about to be turned into a vintage technology paperweight by the GPS rollover problem if you don't upgrade by Nov. 3, 2019.


Read More »
Spotlight Tech News
The Internet Turns 50 Years Old...
posted by: IT Security Team   at Tuesday, October 29, 2019 4:57:00 PM

Today, October 29, the Internet turned 50!  In reality, it started as ARPANET as an offshoot of the cold war and on this day in 1969, the first transmission was sent across a network between 2 computers.  It immediately caused them to crash, but this was the Internet in its infancy. Enclosed are some articles that you may find of interest...




Read More »
Software & Apps Tech Tips
How to Stop Robocalls!
posted by: IT Security Team   at Monday, October 21, 2019 11:35:00 AM

If you've ever wondered how to block robocalls from telemarketers that interrupt you during all ours of the day, you have a number of effective options. These range from using features on your phone, options offered by your phone carrier, or using robocall blocker apps.


Read More »
Security Tech Tips
Stay #CyberAware While On the Go: Safety Tips For Mobile Devices
posted by: IT Security Team   at Tuesday, October 15, 2019 8:13:00 AM

Your mobile devices – including smartphones, laptops and tablets – are always within reach everywhere you go, whether for work, travel or entertainment. These devices make it easy to connect to the world around you, but they can also pack a lot of info about you and your friends and family, like your contacts, photos, videos, location and health and financial data. It's important to use your mobile devices safely. The first step is to STOP. THINK. CONNECT. STOP: make sure security measures are in place. THINK: about the consequences of your actions and behaviors online. CONNECT: and enjoy your devices with more peace of mind.


Read More »
Security Tech News
October is National Cybersecurity Awareness Month!
posted by: IT Security Team   at Friday, October 4, 2019 5:20:00 AM

Cybersecurity



Every October is National Cybersecurity Awareness Month.  We will be releasing further information as the month unfolds.  Click on the link inside to get involved.

Read More »
Security Tech News
New Google Warning: 280M+ Android Users At Risk As China ‘Manipulates’ Top VPNs
posted by: IT Security Team   at Wednesday, October 2, 2019 11:41:00 AM
VPNs ('Virtual Private Networks') are a good idea to use on your mobile devices to protect your privacy when connected to a public or other ...
Read More »
Security Tech Tips
How Anonymous Are You?
posted by: IT Security Team   at Friday, September 20, 2019 7:20:00 AM

How anonymous are you while online?  Check out this page from CISA on what is generally collected by websites and tips on how to limit your exposure.


Read More »
Help Desk Security Software & Apps Tech Tips
15 signs you've been hacked -- and how to fight back
posted by: IT Security Team   at Monday, July 29, 2019 6:45:00 AM
Have you ever experienced odd happenings on your computer, gotten weird messages, had friends get strange messages supposedly from you, etc? Then there is a ...
Read More »
Security Tech Tips
Vishing & Robocall Attacks: Who's Really on the Line?
posted by: IT Security Team   at Monday, July 15, 2019 9:27:00 AM
As we all know, robocalls and vishing (voice phishing over the phone) have become an increasing annoyance in our everyday lives. Whether the calls are ...
Read More »
Gadgets Security Tech Tips
Tips to Help Secure Your Smarthome Devices
posted by: IT Security Team   at Tuesday, June 25, 2019 5:44:00 AM
Over the past few years, gadgets have become increasingly common in our homes to make them 'smart'. The devices range from voice assistants (such as ...
Read More »
Security Software & Apps Tech Tips
How to Easily Spot and Avoid Apple ID Phishing Scams
posted by: IT Security Team   at Wednesday, May 8, 2019 10:12:00 AM
If you use Apple products, please see this important article on how to avoid phishing scams related to your Apple ID.




Read More »
Security
City Sees Rise in Credential Phishing – Don’t Fall for It
posted by: Scott Fairholm   at Tuesday, March 5, 2019 8:59:00 AM

While we have written about the various ways to identify phishing emails, we want to alert you to a specific type of phishing that we have noticed has been on the rise lately, Credential Phishing. 

Read More »
Security
Is your City of Chesapeake work email address connected to any of your personal internet accounts?
posted by: Scott Fairholm   at Monday, March 4, 2019 2:04:00 PM

Here’s why that’s a bad idea.

Read More »
Security
Don’t fall for Tax Season Cyber Scams
posted by: Scott Fairholm   at Tuesday, February 19, 2019 11:22:00 AM

As we are upon another tax season, scams involving tax filing always increase in intensity. 

Read More »
Don’t be a Victim of Microsoft Office Malicious Macros
posted by: Scott Fairholm   at Friday, January 25, 2019 9:56:00 AM

What’s the easiest way for a bad actor to infect your computer?  By putting a malicious macro in a Microsoft Office document and emailing it to you.

Read More »
Security Tech Tips
Email Spam – Should You Unsubscribe?
posted by: Scott Fairholm   at Friday, January 25, 2019 9:24:00 AM

We all get emails that we don’t want, and sometimes stopping them up can be as easy as clicking “Unsubscribe” at the end of the email.

Read More »
Security Tech Tips
Don’t be a Bargain for Email Phishers during the Holidays
posted by: Scott Fairholm   at Friday, November 16, 2018 9:00:00 AM

Phishers take advantage of the increase in year-end online shopping during the most popular shopping holidays of the year—Black Friday, Cyber Monday, and the days leading up to Christmas.

Read More »
Security Tech Tips
October is Cyber Security Awareness Month – Is Your Home Ready?
posted by: Scott Fairholm   at Monday, October 29, 2018 7:37:00 AM

Defenseless devices are an invitation to hackers.

Read More »
Security Tech News Tech Tips
Watch Out for Foreign Language Emails
posted by: Scott Fairholm   at Thursday, September 27, 2018 1:32:00 PM

We have recently seen an uptick in emails that contain foreign languages, especially German and Chinese. Be extremely careful with them. 

Read More »
Security Tech News Tech Tips
Protect Your Credit
posted by: Scott Fairholm   at Monday, September 24, 2018 1:11:00 PM

If you’ve heard about security breaches in the news and wondered what you can do to protect yourself and your identity, help is here, and it’s free. 

Read More »
Security Tech Tips
Payroll Phishing
posted by: Scott Fairholm   at Monday, July 23, 2018 1:27:00 PM
Phishing via email is a significant problem and is where over 90% of malicious attacks begin. Payroll phishing is a type that is increasing. Find ...
Read More »
Security Tech Tips
How to Spot a Phishing Email
posted by: Scott Fairholm   at Friday, June 22, 2018 1:57:00 PM
Phishing emails try to trick you into clicking on a malicious link, opening an infected attachment, or providing personal information. Don't be fooled! Check out ...
Read More »
Security Tech News Tech Tips
Reboot Your Home Router
posted by: Scott Fairholm   at Wednesday, June 6, 2018 1:17:00 PM

There is malware called VPNFilter going around the Internet that is designed to infect various models of home and small-business type routers.  Reboot to protect your device.

Read More »
Security
World Password Day
posted by: Scott Fairholm   at Thursday, May 3, 2018 4:20:00 PM

Today is the day to #LayerUp by making sure you have strong passwords protecting your information.

Read More »
Security
Equifax breach affects 143 million
posted by: Chuck Williams   at Friday, September 8, 2017 6:15:00 PM

Equifax, one of three U.S. credit reporting agencies, recently experienced a security breach that affects 143 million Americans.

Read More »
Security Tech Tips
More on Phishing
posted by: Chuck Williams   at Friday, August 4, 2017 8:00:00 AM

Did you know that people are 6X more likely to open a phishing email than a genuine marketing email? Don't take the bait! i

Read More »
Security Tech Tips
Important Tips to Avoid Phishing and Malicious Emails
posted by: Chuck Williams   at Monday, June 26, 2017 1:17:00 PM
Read these eight tips to help you avoid getting tricked into clicking a link in a malicious email with phishy content.
Read More »
Security
Global Ransomware Attack Underway - Please Check Your Home Computer
posted by: Chuck Williams   at Friday, May 12, 2017 1:51:00 PM
A significant ransomware attack is currently underway around the world. City of Chesapeake systems are currently protected, however we highly recommend that you make sure ...
Read More »
Security Software & Apps Tech News Tech Tips
World Password Day
posted by: Chuck Williams   at Thursday, May 4, 2017 1:30:00 PM
Today is the day to #LayerUp by making sure you have strong passwords protecting your information. Here’s how: Never give your password to anyone. If ...
Read More »
Security Software & Apps Tech News Tech Tips
Potential iCloud/iPhone Attack - What Apple Users Need to Know
posted by: Lizz Gunnufsen   at Thursday, March 30, 2017 7:59:00 AM

A hacker group is threatening to reset iCloud passwords and wipe Apple devices on April 7. Find out what you need to know to protect yourself.

Read More »
Security Software & Apps Tech Tips
Securely Using Mobile Apps
posted by: Peter Wallace   at Tuesday, March 28, 2017 11:26:00 AM

Mobile apps have become part of our daily lives.  Find out how to keep them - and your personal information - secure.

Read More »
Security Software & Apps Tech Tips
Keeping Devices Secure on the Road
posted by: Peter Wallace   at Thursday, March 23, 2017 10:57:00 AM

Keep your devices safe and secure while you're on the road.

Read More »
Security Tech Tips
Is your City of Chesapeake work email address connected to any of your personal internet accounts?
posted by: Peter Wallace   at Monday, December 12, 2016 10:08:00 AM

Here’s why that’s a bad idea.

Read More »
Security Tech Tips
Don’t Let Your Credit Card be a Holiday Gift for a Hacker
posted by: Peter Wallace   at Wednesday, December 7, 2016 8:37:00 AM

The holiday season is in full swing, which may also mean changes to your spending habits.  Perhaps you’re shopping at different online stores or visiting new places.  Here are some tips for protecting your financial transactions from hackers.

Read More »
Gadgets Security Tech Tips
Is That USB Drive Safe? Why You Should Use Caution with Thumb Drives
posted by: Peter Wallace   at Monday, September 19, 2016 10:50:00 AM
USB "Thumb" Drives are popular tools for backing up and transporting
data. They are small and feather-light, yet can hold mountains of data.
Their compact design enables us to conveniently slip them into our
pockets when on the go and then used in almost any device that's handy.
However, it is precisely this efficient usefulness that also makes them
dangerous. Consider the following...
Read More »
Security Tech Tips
What’s your Phishing IQ?
posted by: Peter Wallace   at Wednesday, August 10, 2016 8:19:00 AM


Can you detect a real email from a fake one? Most of us think we can, but hackers are getting more and more sophisticated with their email phishing scams. Take this quick Phishing IQ Test to see how well you score on spotting fraud.

Read More »
Software & Apps
The GIS Behind Pokemon Go
posted by: Peter Wallace   at Monday, July 25, 2016 6:23:00 AM


Have you seen more people than usual wandering around outside looking at their phones? They're playing Pokémon Go, a new location-based augmented reality game released on July 7, 2016, that is insanely popular. Within three days of its release, Pokémon Go attracted more users than Twitter, and it's already considered the biggest mobile game in U.S. history. But without core Geographic Information System (GIS) functionality, which the City uses every day, Pokémon Go couldn't exist.

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Security Tech Tips
Ransomware: A Scary Computer Virus that’s on the Rise
posted by: Peter Wallace   at Friday, July 1, 2016 8:25:00 AM


Ransomware is a type of malicious software designed to block access to a computer system until a sum of money is paid. It's a thriving new virus that offers hackers a simple, reliable revenue stream. Classic malware sits and waits in the dark corners of your system, hoping that you'll eventually type in personal details like a credit card number they can steal. However, ransomware isn't shy. Once it's on your system, it encrypts your files and holds your data hostage and loudly demands that you pay your attacker directly. The demand often looks something like this:

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Spotlight
Spotlight: Jason Sneed's Custom Electric Bike
posted by: Peter Wallace   at Wednesday, June 15, 2016 2:06:00 PM


Electric bicycles, also known as e-bikes, are bicycles with integrated electric motors that still retain the ability for the rider to pedal. They are growing in popularity because they make cycling convenient and easy by giving the rider a boost of power to help them cycle faster and for much longer distances. One of our own, Jason Sneed, accomplished the impressive feat of converting an ordinary bicycle into a powerful electric bike. He explains how he did it and why he enjoys e-bikes below:

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Spotlight
One Day in Information Technology
posted by: Peter Wallace   at Friday, May 20, 2016 8:45:00 AM
Globally, there are about 3 billion of us online right now, and the amount of data we're generating is staggering. In just the next 60 ...
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Tech Tips
FAQ About Passwords
posted by: Peter Wallace   at Monday, May 9, 2016 10:30:00 AM


Most of the questions we receive at the IT Help Desk are regarding passwords. Passwords may seem like a nuisance at times, but they are essential to our security. Below are some answers to common questions.

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Software & Apps
You Can Now Send Large Files via SENDIT
posted by: Peter Wallace   at Thursday, April 28, 2016 11:15:00 AM


Have you ever had a need to send someone a file that was too big to email? Yes, we’ve had FTP servers, but that meant managing another password. And services on the internet aren’t always secure. Problem solved. Now City employees can use SENDIT. All you need is the same user name and password you use to log into your computer. All City employees can use it, and it’s simple to use.

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Help Desk
How to Speed Up the Resolution of Your Help Desk Tickets
posted by: Peter Wallace   at Thursday, April 21, 2016 9:20:00 AM


The Information Technology Department receives many Help Desk tickets via email each day. We want to solve each problem quickly, but there are often details missing from these emails that can cause delays. To help speed up the resolution process, please include the following information in your Help Desk email requests.

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