- Visiting Chesapeake?
- Resources for New and Relocating Businesses
- Development, Land Use & Construction
- City Council
- City Budget
Recovery from Matthew Continues
City Receives Federal Declaration
The City of Chesapeake has been included in a Federal Disaster Declaration following Hurricane Matthew. This action will now make available financial and other resource assistance for some residents and/or property owners impacted by the storm. Specifics regarding qualification for federal assistance programs will be determined on a case-by-case evaluation basis by FEMA and other federal agencies.
For updates on changes in services, text CHESMATT to 888-777.
FEMA Disaster Recovery Center in Chesapeake - Open
Chesapeake Department of Human Services
100 Outlaw Street
(Get directions to Human Services via Google Maps).
The FEMA Disaster Recovery Center (DRC) in Chesapeake will cease operations at 6:00 p.m., on Saturday, November 26. The DRC will be closed on both Thursday and Friday, November 24 and 25, for the Thanksgiving holiday. It will reopen for its final day on Saturday the 26th at 8:00 a.m. The DRC, open since November 3, has processed almost 400 requests for FEMA assistance, while also providing access to a variety of local services for those impacted by Hurricane Matthew. In response to new federal declarations, FEMA will be opening DRCs in both Suffolk and Portsmouth, and Chesapeake residents with continuing DRC-related needs are welcome to visit those sites.
Residents can also access FEMA resources online at www.DisasterAssistance.gov or by calling (800) 621-FEMA (800-621-3362) between 7:00 a.m. and 9:00 p.m. Residents who have specific questions regarding FEMA claims, approvals, and/or denials should contact FEMA directly.
For questions about City of Chesapeake services, please call the Customer Contact Center at 382-CITY (382-2489). The new Disaster Recovery Centers will be located at:
SUFFOLK 138 South 6th Street Opening Monday, November 28 from 1:00 to 5:00 p.m. then daily, 7:00 a.m. until 7:00 p.m., 7 days per week
PORTSMOUTH 1701 High Street Opening Monday, November 28 from 1:00 to 5:00 p.m. then daily, 7:00 a.m. until 7:00 p.m., 7 days per week
FEMA Application Process – Available
Begin the application process by either calling FEMA at (800)621-FEMA or (800)462-7585 (TTY) between 7:00 a.m. and 9:00 p.m., or going to www.DisasterAssistance.gov.
Bulk waste rules are back to normal, meaning you must call (757-382-2489) or go online to schedule all bulk pickups and size requirements will be enforced (4’ x 4’ x 10’ for household bulk waste and 4’ x 4’ x 6’ for yard bulk waste).
If you have a root ball or stump from a downed tree on your property and you plan to grind it or remove it, you must contact Miss Utility first to have the area marked for underground utility lines. More Information: www.VA811.com or (800) 552-7001.
Volunteer Cleanup Assistance
Call Virginia 2-1-1 (dial 211 from any phone) to request assistance.
Permit Fees Waived
The City has waived all permit fees for damages associated with Hurricane Matthew (building, electrical, plumbing, etc.), effective October 8, 2016. If a permit was issued after that date, a refund of fees can be requested. Permits are STILL REQUIRED for all work. For information on permits, the waiver, refunds, etc., please call 382-6890.
Recovery Update Provided at the City Council Meeting on October 18, 2016
During their Tuesday, October 18, 2016, meeting, the City Council received reports from Fire and Public Works leadership on recovery efforts following Hurricane Matthew. Information conveyed in this report was current as of that time.
Homeowner's and Renter's Guide to Cleaning Up Mold After Disasters
City Tree Removal Policy