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Announcements

Prevent Frozen Pipes
Freezing temperatures could lead to frozen pipes. Avoid this costly issue by following simple steps.

Video: Value of Water Workers
Raise a glass of clean water to the water workers who take care of the area's dependable water system.

Flushing Do's and Don'ts
Watch this video that demonstrates the difference between dispersible and flushable products.

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Public Utilities Department

The Chesapeake Public Utilities Department provides drinking water and waste water collection services. As an enterprise fund, the department generates its own revenue from user fees not taxes. Our vision is to provide our customers a reliable and sufficient supply of safe drinking water and a reliable wastewater collection system through responsive, efficient and cost effective operation. Read our full vision, values, and philosophy statement.

Start, Stop, Connect

Pay Bill, Account

Customer Service

Report a Problem

Chesapeake Water

Chesapeake has two water treatment plants: the Northwest River Water Treatment Plant and the Lake Gaston Water Treatment Plant. In 2017, the American Water Works Association (AWWA) declared the City of Chesapeake the Peoples' Choice in its Tap Water Taste Test. Learn more about the City's drinking water.

Rates & Fees

Currently, the set-up fee is $10. The minimum water bill is $46.64 and $5.25 for every 748 gallons (or one consumption) over the minimum. The minimum sewer bill is $22.56 and $4.99 for every 748 gallons over the minimum. The minimum covers 4,488 gallons (or six consumptions). For more details, visit Rates & Fees.

Engineering Services

Engineering Services offers assistance regarding the City's water and sanitary sewer system; reviews plans for all new development projects and assigns connection fees for all new construction. For more information, visit Engineering Services.