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FAQ: Aqua Virginia – Indian River Water Purchase
This FAQ provides information about the process.

Flushing Do's and Don'ts
Watch this video that demonstrates the difference between dispersible and flushable products.

Drop Those Drips
Help reduce the amount of wasted water with these tips.

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Public Utilities Department

Phone: 757-382-6352	Fax: 382-8546		Email: water@cityofchesapeake.net
Address: City Hall, 2nd floor, 306 Cedar Road, Chesapeake, VA 23322
After-hours: 757-382-6368		After 5 p.m. Emergencies: 757-382-3550

The Chesapeake Public Utilities Department provides drinking water and waste water collection services. As an enterprise fund, the department generates its own revenue from user fees not taxes. Hampton Roads Sanitation District (HRSD), a regional authority, provides sewage treatment services.

Stop, Start, Connect

Pay Bill, Account Info

Customer Service

Report a Problem

Chesapeake Water

Chesapeake has two water treatment plants: the Northwest River Water Treatment Plant and the Lake Gaston Water Treatment Plant. In 2017, the American Water Works Association (AWWA) declared the City of Chesapeake the Peoples' Choice in its Tap Water Taste Test. Learn more about the City's drinking water.

Rates & Fees

Currently, the set-up fee is $10. The minimum water bill is $44.82 and $5.05 for every 748 gallons (or one consumption) over the minimum. The minimum sewer bill is $21.68 and $4.80 for every 748 gallons over the minimum. The minimum covers 4,488 gallons (or six consumptions). For a more details, visit Rates & Fees.

Engineering Services

Engineering Services offers assistance regarding the City's water and sanitary sewer system; reviews plans for all new development projects and assigns connection fees for all new construction. For more information, visit Engineering Services.

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