The City has launched an upgraded and redesigned system for alerting citizens in cases of emergency and for providing non-emergency information about programs and services on an opt-in basis. The system, called "Chesapeake Alert," went live this week.
Citizens who previously registered for the old "Chesapeake Alert" need to re-register by visiting CityofChesapeake.net/ChesapeakeAlert. This is also the link for new registrations. Contacts in the old system will receive a telephone message
within the next week asking them to register in the new system. Email subscribers will also receive a similar message.
"Chesapeake Alert" registrants will be among the first notified during emergencies. Currently the system uses publicly available telephone numbers to deliver messages; however, this does not provide complete coverage nor allow for alternative delivery methods. By registering, citizens can ensure that the City uses their preferred method of communications, including cell, text, home telephone, and email. Citizens can also include the preferred order of contact methods and choose to receive alerts for any location in Chesapeake.
A variety of non-emergency notifications related to specific areas, such as road closures, schedule changes, etc., can be requested using the opt-in registration. These allow citizens to select both the types of messages and the methods of delivery they prefer.
The new Chesapeake Alert is powered by Everbridge, a recognized leader in incident notification systems. Everbridge customers include Virginia Tech and the City of Boston.
Citizens with questions about "Chesapeake Alert" should call the Customer Contact Center at 757-382-CITY (2389). Additionally, those without access to the internet may visit any Chesapeake public library branch to utilize free computer workstations and register for