Customer Service

Office Hours

757-382-6352 Monday through Friday 8:00 a.m. - 5:00 p.m.

Start/Stop Service

757-382-6352 Call Customer Service to set up your account or visit the Public Utilities Offices on the 2nd floor of City Hall at 306 Cedar Road.  You will need to complete and sign an application.

Schedule a Service Call

757-382-6352 Monday through Friday 8:00 a.m. - 5:00 p.m.

757-382-3550 after 5:00 p.m. weekends or holidays for water leaks, sewer back-ups, or low water pressure

Schedule a Miss Utility Marking

Call 811 in Virginia or 1-800-552-7001 before you dig

Miss Utility http://www.missutilityofvirginia.com/