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Announcements

COVID-19 Utilities Assistance Application
Apply for COVID-19 CARES ACT assistance due to pandemic hardships.

Prevent Frozen Pipes
Freezing temperatures could lead to frozen pipes. Avoid this costly issue by following simple steps.

Temporary Water Taste Change in Some Parts of Chesapeake
Chesapeake Director of Public Utilities memo to Council about water odor and taste concerns.

Public Utilities Conducts Sanitary Sewer Smoke Testing
The Public Utilities Department will be conducting sanitary sewer smoke testing in select neighborhoods.

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Public Utilities Department

Phone: 757-382-6352	Fax: 382-8546	Email: water@cityofchesapeake.net
Address: City Hall, 2nd floor, 306 Cedar Road, Chesapeake, VA 23322
After 5 p.m. Water Emergencies: 757-382-3550

The Chesapeake Public Utilities Department provides drinking water and waste water collection services. As an enterprise fund, the department generates its own revenue from user fees not taxes. Our vision is to provide our customers a reliable and sufficient supply of safe drinking water and a reliable wastewater collection system through responsive, efficient and cost effective operation. Read our full vision, values, and philosophy statement.

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Customer Service

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Chesapeake Water

Chesapeake has two water treatment plants: the Northwest River Water Treatment Plant and the Lake Gaston Water Treatment Plant. In 2017, the American Water Works Association (AWWA) declared the City of Chesapeake the Peoples' Choice in its Tap Water Taste Test. Learn more about the City's drinking water.

Rates & Fees

Currently, the set-up fee is $10. The minimum water bill is $46.64 and $5.25 for every 748 gallons (or one consumption) over the minimum. The minimum sewer bill is $22.56 and $4.99 for every 748 gallons over the minimum. The minimum covers 4,488 gallons (or six consumptions). For more details, visit Rates & Fees.

Engineering Services

Engineering Services offers assistance regarding the City's water and sanitary sewer system; reviews plans for all new development projects and assigns connection fees for all new construction. For more information, visit Engineering Services.