Animal Services Unit

Reopening Information

Beginning Monday May 18th, Chesapeake Animal Services will begin the first phase of reopening to the public by resuming adoptions! The first phase of reopening comes with the following restrictions:

No more than 10 people will be allowed into the building at a time.
Four or less people per group.
Staff will be on hand to control the flow of people into the building and direct visitors.
If you are sick, or have been in contact with anyone who has been sick, please refrain from visiting the shelter.
Masks are not required, but definitely recommended.
We do ask, while inside the shelter, you make every effort to maintain social distancing with other visitors and our staff.

We are excited to begin seeing life return to normal, but realize there will be some growing pains with the transition. Please be patient with our staff as we attempt to navigate the new normal.

Volunteers

The Snout and About Field Trip Program will remain closed and new volunteer applications will not be processed until further notice.

Foster Families Needed

We are still looking for people interested in taking animals home to foster. Families looking to foster must complete the foster application first. We supply everything to care for the animal. We just ask that they supply the love.

Lost and Stray Animals

If you are missing your pet, first view the strays in custody to look for your pet. Whether you see your animal listed or not, please contact the shelter during business hours (8 a.m. to 5 p.m. Monday, Thursday, Friday and Saturday).

Surrender of Animals

Surrenders are still by appointment only and need will be evaluated on a case by case basis. Please call the shelter at 757-382-8081 to talk to our staff about scheduling an appointment.

Contact

Form more information on any of the above information, call 757-382-8080 (press 1).

The Chesapeake Animal Services Unit operates under the umbrella of the Police Department and is staffed by 11 officers, an animal control officers supervisor and one superintendent. They enforce the State and City codes pertaining to animals and their ownership. They have the authority to issue summonses for violations, to secure warrants and to seize animals. Shelter support staff consists of 1 animal care supervisor, 7 shelter attendants, and 3 office assistants. Further support is provided by dedicated volunteers.

Officers on Duty

Animal Control Officers are on duty from 8 a.m. to 4:30 p.m., 7 days per week, answering complaints such as cruelty, animal bites, license and vaccination checks as well as stray, nuisance, vicious, injured or sick animals. Two officers are assigned to an evening shift from 1:30 p.m. to 10 p.m. , and one of these is on call for emergencies ONLY after the end of that shift, until 8 a.m. the next morning. If you would like to report a complaint to an Animal Control Officer, please call 757-382-6161.

Deceased Animals

CASU does not pick up deceased animals. Owners may pay a fee for the disposal of their deceased pets' remains at the facility. A general customer service request may be submitted online at the Chesapeake Customer Contact Center or call 757-382-CITY (382-2489) for stray deceased animals along roadways.