Information Technology Department

The Information Technology Department is more than just data and connections.  It’s strategy.  It's vision.  Information Technology helps City Departments and Schools use technology to provide better service more efficiently.  Technology has amazing power, and you have to be smart about how you use it.

In this economy, we’re doing more with less.  Information Technology took the lead on an asset management system for the City, which is basically a system that keeps track of things: inventory, work orders, etc.  Now that each department uses the same system, they can coordinate projects and share resources.

We know you want everything online.  Information Technology is working closely with departments to bring the services you want to the internet: 

	The City’s online service request system has the highest percentage of online users that any city we know of has seen.
	Property Quick Search brings City property data to you.  Find your trash day, your voting precinct, flood zone, over 30 pieces of information just by entering your address.
	ezPermits makes Chesapeake the first city in Hampton Roads to allow you to apply for, pay for, and print a permit from your computer.
	Chesapeake Alert is a free service that allows you to receive information and notifications from the City government in areas that your choose. It is also used to notify citizens via telephone in cases of emergency.

These are just a few of the online services you’ll find at CityofChesapeake.net, which is also a service of Information Technology.

Information Technology also serves our “internal” customers, or employees.  We are responsible for maintaining all the City’s data, which includes everything from tax bills to real estate assessments.  We provide internet access, email, telephones, computers, help desk support, network security, project management, and more.  City departments depend on Information Technology for the tools they need to better serve you.

Information Technology’s work has been consistently recognized nationwide:

	The City of Chesapeake is honored to have been recognized by the Center for Digital Government as a top-ranked digital city government.   Find out more.
	Chesapeake’s CIO Peter Wallace was featured on the cover of StateTech Magazine for “virtualizing” servers, which saves the City $203,000 a year in hardware costs and $2,000 per month in electricity.
	IBM recognized Chesapeake as a “Smarter City” for its use of technology to serve citizens.
	The Public Technology Institute recognized Chesapeake for its use of Web 2.0 and social media tools.

Our mantra is Accountability, Transparency and Agility.   You’ll find it in everything we do.